Not worthy of it's 4 star rating, and missing so many basic amenities. We wondered in fact whether we had the same hotel as other reviewers and indeed,the hotel's publicity material. The room had no bedside cabinet, there was no bath plug, no courtesy shower gel, in fact bedrooms less than basic. The restaurant (promoted as a gourmet restaurant) was most disappointing from the poor slow service to the inability to cook and serve even the simplest of requirements. Breakfast was a reasonable selection, but there was no attempt to replenish used items as they were used. Car parking was a separate nightmare experience, and as for the advertised shopping centre, perhaps someone should inform reception staff where this is as they nor we could find the shops save for a map given us and a route march across the city. I would not recommend this hotel and am pleased that others found it to be a better experience than we had.