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Reviewed 8 April 2013

the hotel is great, all you could expect from a high standard place, the breakfast buffet is just "wow", but the best part is the spa. I have been to quite a few spa but this one is just the best. extremly clean, beautifully tiled, a real peace haven! ou have to book in advance though , which is great as not just anybody can come in at any time and the place is limited to 20 persons I think, so it's never overcrowded

Room Tip: we had a suite, but booked with groupon so dead cheap :-)
  • Stayed: September 2012, travelled as a couple
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Thank lilou30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this reviewResponded 22 December 2014

Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2013

My ratings speak for themselves, so I don't have much to add. This hotel was very comfortable, luxurious, and the service was excellent. The location was great. It was a little bit expensive (and I only say that because the price was comparable to big cities in Europe, and I'd rather expected Andorra to be cheaper), but it wasn't too bad. The worst thing I can say is that my view was of a parking lot, but if I'd cared about that, I'm sure I could have gotten a room facing a different direction. (And actually, the parking lot was kind of interesting - I'd never seen a parking lot on a hill before!). Really great, relaxing experience at this hotel.

  • Stayed: June 2012, travelled solo
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Thank BigTimeTravelBug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this reviewResponded 3 April 2013

Dear Guest,

First of all, thanks for choosing Plaza Hotel for your stay in Andorra. We are very happy to hear that your stay at our hotel was really great and relaxing. We are also proud to know that you think is a wonderful hotel with a lovely service.

We hope to see you again soon in Plaza Hotel. Thank you again for your nice review.

Best regards,

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Reviewed 13 February 2013

We had a delightful stay in November. My wife booked the hotel based upon the trip advisor reviews and photos. We were not disappointed! The lobby is beautiful and the rooms were well appointed. My only complaint would be the same for most hotels in Europe, two doubles pushed together to make a king sized bed. We did not have breakfast in the cafe, but had an outstanding meal in the restaurant!

  • Stayed: November 2012, travelled as a couple
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Thank bounty777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this reviewResponded 3 April 2013

Dear Guest,

Thank you very much for posting your review about Plaza Hotel. We are glad to know that your stay was great and you had a good time in our hotel.

We hope to see you soon again in the hotel.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2013

This hotel is in a great location for shopping in Andorra la Vella the hotel itself is really nice classy looking hotel, the staff only speak a little English but are generally very nice and as helpful as they they can be, we only came across one grumpy guy in the cafe in the hotel, when we booked we asked for non smoking but when we got there were given smoking rooms which did smell of tobacco and we could only swap one of the rooms as we had book 2 rooms we go stuck in the smelly one they said they could not change the room as they were booked out. The beds were a bit hard but did have top sheets and that is a bonus these days.

Room Tip: The rooms on the 5th floor have less noise from the street
  • Stayed: January 2013, travelled as a couple
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Thank bizzie190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this reviewResponded 28 January 2013

Dear Guest,

Thank you very much for your kind comments about Plaza Hotel. We apologize for the problem with the rooms. We are increasing non-smoking rooms to avoid these problems.

Hope you enjoy your stay in Andorra and we hope to see you soon again.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 December 2012

Hotel plaza was a good option in Andorra. Well located, tastefully decorated, but not five stars. Breakfast was just ok- basic muesli (no name brand), fruit, pastries, cold meats, and eggs cooked to order (if you were prepared to wait for the egg chef to return to her post...).
Rooms were quite comfortable although a little warm. There was no way of cooling the room (only heating) with the exception of opening the window although the noise from the main highway was too intense to do this.
We had a nice stay although we think it needs to lift to call itself a five star hotel.

Stayed: December 2012, travelled as a couple
Thank Retired_at_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marta P, Director de Relaciones con Clientes at Hotel Plaza Andorra, responded to this reviewResponded 22 December 2014

Dear Guest,

Thank you so much for your kind comments about your recent stay in Plaza Hotel. We are very glad to know that your stay was great and you enjoyed about our services and staff.

We hope to welcome you again very soon in hotel Plaza.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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