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All reviews fat alberts ski lockers gondola station lounge area spa facilities skiing hotel small charge salad floor room apres ski live music early hours cable car evening meal hotel is great lots of choice cold meats
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Reviewed 19 March 2017

A group of 4 families stayed here 2 weeks ago, and we are already looking at booking for next year. I have to say we were all pleasantly surprised, we stayed in the apartment rooms on 3rd floor which were really spacious, at the back of the hotel which was quieter. It was nice to have a separate room for the grown ups with your own wardrobes too. Kids were in the lounge, which had small kitchen and TV with some English channels, but wasn't used much to be honest.

It got a bit warm in the night but easily fixed by turning the thermostat down! We took advantage of the laundry service which was very quick and cheap, 1 full bag 12euros.

We always returned to a cleaned room where they even tidied up some of the kids stuff, but it was immaculate. Bathroom was a little dated and shower needs upgrading as it got everywhere.

Kids loved the ball pit room, and pool table and there was plenty to keep them occupied.

Staff were very friendly and helpful, excellent and patient with our group!

The food was ok, plenty of selection and great grill choices in the evening, lots of healthy options too.The grill chef was amazing, really quick turn around, super efficient, but was really missed on our last day... I understand she needed a day off but the person you replaced her with didn't quite get it..we waited 30 min for 2 fried eggs.

The resort itself was brilliant, great ski instructors and plenty of skiing for all levels. Will probably rent a locker at the Gondola next year, especially when trying carry kids skis etc.

WiFi does need looking at, having to log on every time is a pain, but it was only needed by the adults as kids were so occupied we were electronics free for the whole week. it was also a welcome break not constantly checking work emails..

Good tip, you can use the Grandivilaria WiFi hotspots by using the code on your lift pass.

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank CarenG74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2017 via mobile

Defintly not a 4 star hotel. Room poorly maintained. Lite bulbs missing and shower unconmfertable spreading water all around. No amnities just the bare minimum. Phone unable to receive outsude calls. Wifi slow and intermittent. And food is terrible, basic cantine style and presented in an unsanitary fashion: salads, cheese and cold cut are served without proper refrigeration and hot dishes are warm. The sauna water are tapud and one pool is not working. Bars below hotel are very noisy until 0300am.

Stayed: March 2017, travelled as a couple
1  Thank Adie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni V, Manager at Himalaia Soldeu, responded to this reviewResponded 13 March 2017

Dear Adie,

I would like to thank you for taking the time to share your opinion about your stay at Hotel Himalaia Soldeu . We value your opinion, since the suggestions of our guests are of great help to improve both the facilities and the services we offer.
We look forward to welcoming you again soon in our hotel
Sincerely,

Toni Villalta
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017 via mobile

In my view top hotel for ski holiday. Located nearby the ski lift (5 mins walk).
Great food, breakfast and dinner in buffet form both Continental and English style and some Spanish ( Catalunyan) specialties. Cosy not to big with friendly employees. Wifi is indeed not top but hey it s holidays after all...

Stayed: March 2017, travelled as a couple
1  Thank Philippe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni V, Manager at Himalaia Soldeu, responded to this reviewResponded 13 March 2017

Dear Mr. Philippe,,

Thanks for your time sharing your opinion about Hotel Himalaia Soldeu .
We thank your nice opinion about us, and help us to continue in this way.
We hope to welcoming you again soon in our hotel
Kind regards,

Toni Villalta
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2017

Handy location near the gondola lift, took about 4 mins to get there with our ski gear on.
We stayed in a 3 bed suite so got a small kitchen area which was very handy (tip-take own kettle tea bags etc).The bed and pillows were extremely comfortable and once we turned the thermostat right down, overnight temperature was not too hot in the room.
Food from the self serve buffet was very good , loads of choice: soup starter, salad course, hot choices with freshly prepared meat or fish from the grill. The young lady on the grill section worked like a Trojan all week, she was there in the mornings too making fresh pancakes, omelettes, fried eggs sausages- seemed like she was glued to the grill!
The Himalyan decor around the hotel was tasteful, pictures of Mallory and Sherpas etc
There is always a downside and that was the non-existent Wifi in the room; it was just about usable in the reception area. Reason given was that hotel was full, sorry but Wifi should be equally good whatever the occupancy...

Room Tip: Our 4th floor room still had noise from the street- try back of hotel?
  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Hilary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni V, Manager at Himalaia Soldeu, responded to this reviewResponded 7 March 2017

Dear Hilary,

Thanks for your time reporting your nice comments about Himalaia Soldeu.

We will continue working in order to get 100% satisfactory wifi service.

I hope you visit us again and enjoy again our rooms, decoration and food.

Kind regards,

Toni Villalta
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017

The hotel is extremely close to pubs and the main gondola. Its lobby is very inviting and large. We had a porch with a view, which was nice.

However, in times of rush (festivals\holidays), you can feel the hotel being overcrowded, wi-fi signal is slim to non existent.
The spa's jacuzzi has only warm water and its jetting system is broken.
There are no locks for the ski gear's locker room. No toilet brush in room which made our experience very awkward.
We got filthy towels a couple of times - w\ stains and someone else's hair.
We got a lot of angry faces asking for hot water in the bar (as they couldn't offer a kettle).
The minibar was not re-stacked when we got into the room. I had to ask 4 times before someone wrote down that we won't be charged of it.

That being said, It's better than going to Pas.

  • Stayed: February 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank JoshKameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toni V, Manager at Himalaia Soldeu, responded to this reviewResponded 28 February 2017

Dear Josh,

I would like to thank you for the time you spent sharing your opinion about your stay at Hotel Himalaia Soldeu.
We´ll take care of your review.
We look forward to welcoming you back to our hotel soon.
Best Regards,

Toni Villalta
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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