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336
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All reviewsshuttle serviceski shopshuttle busbreakfast and dinnertea bagsnext yearfresh powderwear a swim capnice weekanswered promptlyspent a week at this hotelbody lotionkids areagreat improvementpremium roomrooms are modernfantastic hotel
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Reviewed 5 August 2018

A super hotel in a great location. Staff were fantastic. Everything was spotless. Just a shame you charge to use the pool. The staff were very helpful and the recommendation of magic mountain was a huge hit for us all. A great place for a short visit.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank EmmaW4882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 6 August 2018

Dear Emma W,

We thank you for taking the time to share your opinion and experience in Park Piolets MountainHotel & Spa.

We are happy to hear that you and your family enjoyed your stay, the dedication of our staff and location.

As far as access to the Mountain Spa is concerned, we have decided not to include its costs in the price of the room as it seemed unfair to increase prices for those of our guests who did not wish to access it.

We hope to have the pleasure to see you again soon,

Kind regards,

Park Piolets MountainHotel & Spa - Hospitality Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2018

We stayed here and had a lovely experience, rooms are lovely and really enjoyed our stay here.
We would recommned this hotel to any traveller couples and families.
We look forward to returning here in the near future.

  • Stayed: February 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank HollyRose99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 7 August 2018

Dear HollyRose99,

We thank you for taking the time to share your opinion on the Park Piolets MountainHotel & Spa.

It has been a pleasure for us to share this winter season with you. I am glad to confirm that you enjoyed your stay and our facilities.

We look forward to seeing you very soon!

Kind regards,

Hospitality Team - Park Piolets MountainHotel & Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2018 via mobile

Not the best in Soldeu. Hotel was clean and most staff were pleasant and polite. Lacked any real ambience. The reception area was vast and appears very empty. Buffet style food was not bad. Would not return here.

Stayed: July 2018
1  Thank TE104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 3 August 2018

Dear TE104,

We thank you for taking the time to share your opinion on our hotel.

All comments of our guests allow us to improve on a daily basis.

I am sorry to hear that you were disappointed with your stay as customer satisfaction is our priority.

We have projects which aim at making the reception area a more happening zone and will keep your comment in mind while we work on them.

We hope to have the pleasure to see you some other time and to surprise you with the innovations we are implementing.

Kind regards,


Park Piolets MountainHotel & Spa - Hospitality Team

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Reviewed 27 July 2018 via mobile

Our room 215 was a suite (a kind upgrade for our anniversary) beautifully designed and with a huge comfortable bed, public areas are spacious and lounges well furnished, staff were friendly and efficient. Dinner was buffet with a good choice well prepared and with cooking stations. The spa is smallish, ample off road parking and numerous good restaurants within walking distance.

Stayed: July 2018, travelled as a couple
Thank mdrxabia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 27 July 2018

Dear mdrxabia,

Happy anniversary!!

Thank you for taking the time to value your stay and experience at Park Piolets MountainHotel & Spa.

I am glad to know you had a comfortable stay and enjoyed the design of our rooms, the attention of our staff and in particular our buffet selection.

We hope to have the pleasure to host you again soon, why not visit us during the winter season? It's a whole different scenery...

Wishing you a great summer,

Kind regards,

Park Piolets MountainHotel & Spa - Hospitality Team

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Reviewed 18 July 2018

We enjoyed our stay a lot. This was the second time we went there. Because of the early booking with our travel agency we paid about half the price of the previous time which made it almost impossible not to go back there (we were planning to go to Andorra this year).
The rooms are really spacious and clean the buffets (breakfast and dinner) are nice.
All in all we can recommend this hotel to everybody. With or without kids.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeroen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets, responded to this reviewResponded 19 July 2018

Dear Jeroen J,

We thank you for taking the time to review the Park Piolets MountainHotel & Spa.

We are happy to hear that you had an agreeable stay and liked our rooms and buffet.

We hope to have the pleasure to see you again soon,

Kind regards,

Park Piolets MountainHotel & Spa - Equipo de Hospitalidad

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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