Clean room with everything you need. Most of the staff were SUPER friendly and helpful. The location is great - a less than 20 minute walk to the city center (much less by tram). Train station location is super helpful since it also contains a mini mall with grocery store.
Dear Alice S,
thank you for taking time to share your feedback by writing such a detailed an friendly review.
We do hope to have the oportunity to welcome you back in our hotel someday!
Best Regards
Marc
Very nice and friendly staff, secure paid parking underground, about 20 min relaxed walk to city centre, rooms are OK, plenty restaurants nearby.
Rooms located with the view inside the middle terrace/interior courtyard of the hotel are quieter.
Hi w0lverinev,
thank you very much for this - fore sure - helpful review of your stay.
We are looking forward to welcoming you back again!
Kind regards
Marc
The hotel was good clean and tidy. The staff were OK and helpful. The room I had was a good size and clean and tidy. The breakfast was a good buffet style. It is right next to the bus and train station so easy access to places. It was a 20 minute walk to the city center which was very nice. There was paid parking underneath the hotel.
Dear eagletiger1!
thank you very much for reviewing your stay.
Regards
Marc Löschark
The plus is it’s right next to the train station if that’s your point of departure from Graz other than that there’s nothing else good to report other than checking and checkout being efficient.
Mattresses need changing as there are big depressions in ours making for uncomfortable night.
Breakfast very mediocre, very small dining room and tables cramped together meant it was all a bit chaotic. There was no orange coming from the juice machine so I reported it to the guy in the restaurant. Ten minutes later it wasn’t refilled and I saw many other people asking him. He eventually came over and opened the machine and said “its full” and left. Still no orange came out.
Dear ketch1973,
thank you for taking the time to tell us about your experience at our hotel.
You highlighted some areas of concern and the feedback is very much appreciated and will be discussed with the responsible colleagues!
Best Regards
Marc Löschark
