We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Alan L
Orpington, United Kingdom

Hotel with good potential and excellent staff

Review of Bokan Exclusiv
4.0 of 5 bubblesReviewed 1 Jun 2014
We stayed at the Hotel Bokan for a week in May. We may have been lucky but our room was modern, large and airy and everything was working. The hotel website does not accurately describe the facilities and the lack of coffee/tea making facilities and toiletries did not help first impressions. All the staff were very helpful and pleasant (especially the one person on reception who also made coffee and served at the bar!).
The location is rather isolated and although there is a frequent bus service the nearest stop is well away from the hotel. Overall our experience was good and we would stay there again.
Date of stay: May 2014
Room Tip: Our room faced south with very nice views
Trip type: Travelled with friends
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nearby Hotels
  • Booking.com
  • ZenHotels.com
    RM 399
  • Hotels.com
2.7 km from Bokan Exclusiv
Free Wifi
Restaurant
  • Booking.com
  • ZenHotels.com
    RM 257
  • Hotels.com
1.8 km from Bokan Exclusiv
Free Wifi
Pets Allowed
  • Booking.com
  • ZenHotels.com
    RM 282
  • Expedia.com
3.0 km from Bokan Exclusiv
Free Wifi
Room service
  • Hotels.com
  • ZenHotels.com
    RM 171
  • Booking.com
1.8 km from Bokan Exclusiv
Free Wifi
Pets Allowed
  • Expedia.com
  • ZenHotels.com
    RM 587
  • Hotels.com
2.6 km from Bokan Exclusiv
Free Wifi
Pool
  • Hotels.com
  • ZenHotels.com
    RM 312
  • Booking.com
2.8 km from Bokan Exclusiv
Free Wifi
Restaurant
Blick auf das NOVAPARK Flugzeughotel mit dem Restaurant Boeing in der NOVA-AIR
  • Expedia.com
  • ZenHotels.com
    RM 291
  • Hotels.com
1.3 km from Bokan Exclusiv
Pool
Heated pool
  • Booking.com
  • ZenHotels.com
    RM 275
  • Hotels.com
2.6 km from Bokan Exclusiv
Free Wifi
Pets Allowed
Superior room with living room and bedroom at Boutiquehotel Dom in Graz
  • Booking.com
  • ZenHotels.com
    RM 337
  • Hotels.com
3.2 km from Bokan Exclusiv
Free Wifi
Restaurant
Exterior
  • Expedia.com
  • ZenHotels.com
    RM 217
  • Hotels.com
6.6 km from Bokan Exclusiv
Free Wifi
Free parking
View more hotels in Graz
Reviews (68)
Filter reviews
68 results
Traveller rating
10
28
21
6
3
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
10
28
21
6
3
See what travellers are saying:
Selected filters
Filter
Updating list...
11 - 16 of 68 reviews
Reviewed 7 October 2013 via mobile

Spent one night at Bokan while on a business trip. The interior of the hotel is a little old fashioned (esp lobby), however the bathroom seemed to be newly refurbished. Shower head was already broken though.
The breakfast was fine, but nothing out of the ordinary. In general I would say that Bokan was an acceptable choice. I wouldn't mind going if I went to Graz on business again. However, if I for some reason would go there on vacation, I'd look elsewhere.

Date of stay: October 2013
Trip type: Travelled on business
1  Thank GoldPeng
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 September 2013

We booked this hotel following the recommendations on Booking.com and I'm still curious how they manage to have a good rating there. Suspected bribing :)
The 1st room we were given has no working air conditioning and the room might be considered mostly as a sauna, not a place to sleep. When we tried to tune up the conditioning, there was the printed message saying that in order to change the temperature in the room, please call reception :) It's wasn't a joke but even this weird way didn't help. We were provided by another room where, at least, air conditioning didn't heat.
The next surprises were cable internet (yes, yes - similar as it was at least five year ago!) and absence of the soap close to the wash basin. However, the soap (or something looking as soap) was in the shower; so, to wash your hands you had to perform some gymnastic exercises.
We escaped from this magnificent place without breakfast :) and I can't comment it anyhow.

Date of stay: September 2013
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KaterynaK200
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2013

Checked in for a business visit stay at Graz. Big room, sparingly equipped wash room, no 24hour restaurant, no fitness room, no toiletries at room (but received on request from front desk later), very poor towels......how come stars are given though I would not find fault with the hotel....it is well swept and maintained though not great enough to be four stars.....
In all I would sum up this as a good budget hotel and if location is not a constraint then it is a choice worth.

Date of stay: July 2013
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank VAS1586
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 July 2012

Hotel looks very nice from outside, staff is nice enough, with rather basic english. Rooms are spacious, clean, with balconies. First suprise is bathrom, where you won't find ANY sanitary amenities of any kind, except liquid soap in the shower. I never saw anything like this in 4 stars hotel. Second suprise is WiFi, which despite description on the webpage, simply is not there.
Things gets better during breakfast, which offers plenty of hot and cold choices, fresh fruits and reasonable coffee.
It isn't very close to city centre, but public transport is very good.

Room tip: Rooms are very quiet, but upper floors offers better montain view.
Date of stay: July 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChrisCiapala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 September 2023
Google Translation

Date of stay: September 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews