I chose the hotel because it was somewhat close to the train station..7.5 Euro taxi ride not so close. A spa ? Not really. Sauna worked but nothing else.
Run down. They allow smoking almost everywhere. So surprising for an advanced western country.
Wifi is hit and miss.
I blew it this time.
I spent only two nights in Bokan, and it was really good, except for the fact that bathroom is running on bare essentials and the location is a bit away from the center.
Rooms are spacious, with a lot of cupboard space and huge TV. There is a lot of light, since the whole wall towards the terrace is a glass panel. Terrace is shared with other rooms on that side of the hotel, but you can pull down the shutters for the privacy.
Beds are large and comfortable. Hotel is off the main streets so area is quiet and I found this a great place to sleep.
My room had WiFi (as far as I have seen, every room did) and it worked without any problems considering signal quality. TV has large selection of channels in English, German, Italian and Russian.
Bathroom is at odds with the rest of the room. It is clean (except some scale stains) and rather large, but without any amenities and with thin towels of dubious quality. Compared to the rest of the room it is very basic.
Breakfast is good, with lots of options, both warm and cold food. Cheese platter had interesting choices.
Bokan is located some 15 minutes of walking form the main railway station. There is a bus stop in the vicinity, but I did not use public transportation so I cant say much about connectivity. On thother hand, it is in a quiet and peacefull area, full of greens and fresh air.
There is a lot of parking space in front of the hotel, as well as in the garage. There are several bars and restaurants in the same street some 10 minutes of walk away.
This is a good hotel overall, but not really a 4 stars, my impression is that they could do better in all aspects to get there.
The cleaning was not my problem, my room was clean enough, but the lobby couches were really dirty though.
Breakfast was really good, the location is quiet and calm, and the room is comfortable.
The biggest problem was not having WiFi internet in the rooms, which is pretty shameful for a "business" hotel.
The exhaust fan is very lousy, and remains on for a long time after you leave the bathroom.
If you need to have dinner, the restaurant is on the other side of the street and close at 22:00, but there were a lot of smokers inside there. which was disgusting to me.
In the end, if you go there expecting a 4 stars hotel, you may be disappointed.
Not really 4 stars level. We stayed 2 days there in business trip, then my corner room was noisy with the street activity.
No wifi in the rooms , which is not easy for business travel
staff is OK
I would suggest another choice next time as there is Mercure and Ibis in Graz
We stayed at the Hotel Bokan for a week in May. We may have been lucky but our room was modern, large and airy and everything was working. The hotel website does not accurately describe the facilities and the lack of coffee/tea making facilities and toiletries did not help first impressions. All the staff were very helpful and pleasant (especially the one person on reception who also made coffee and served at the bar!).
The location is rather isolated and although there is a frequent bus service the nearest stop is well away from the hotel. Overall our experience was good and we would stay there again.
