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Daria
Buxton, United Kingdom

Decent spa

4.0 of 5 bubblesReviewed 3 Apr 2024
Very decent spa, with various saunas to choose from for your preferred level of pain of sweating. The hotel is ok, broad choice for breakfast, which is not that common.

Pity that reception didn't speak good english and they charged us for parking, which was not mentioned while booking.
Date of stay: January 2024
Trip type: Travelled as a couple
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (473)
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    1 - 6 of 473 reviews
    Reviewed 29 November 2023

    Stayed few nights while visiting Leoben at business.

    Hotel is situated within short walking distance from the city centre.

    Outside it looks like dull hotel, but the Spa (connected corridor at basement level) is totelly a different thing in a positive way.

    Hotel itself is quite pricey but the rooms are good size and still in quite a good shape.

    +++
    Nice balconies
    Free access to the spa
    Good breakfast
    Quiet rooms
    Coffee maker in the room
    Good size shower cabin even for a tall person

    - - -
    Very hot rooms that you couldn't fix with aircon
    No guidence in the room for visitors concerning the Spa and Sauna
    Frizge in the rooms in a cabinet that doenst allow air ventilation - > problems
    Little in need af a renovation like baseboards

    Room tip: Remember that in the spa and sauna-area you are supposed to walk (both men and women) naked just carrying the towel.
    Date of stay: November 2023
    • Trip type: Travelled on business
      • Value
      • Location
      • Service
    Thank Northerntraveller73
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 9 October 2023

    We've stayed here few times during our business trips to Austria. Rooms are very spacious and cozy. Service has been good and prices reasonable. Unfortunately haven't had time to visit the spa. Breakfast is awesome!

    Date of stay: August 2023
    • Trip type: Travelled on business
      • Value
      • Location
      • Service
    Thank Kyde1982
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 30 August 2023 via mobile

    Nice stay, clean rooms, nice spa, good flex programme for the half board option that allows you to have something small for lunch. Nice park around to walk in the evening. Super enjoyable weekend and very good restaurant and breakfast. We would love to come again.

    Date of stay: July 2023
    Trip type: Travelled as a couple
    Thank andreeadomes
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 November 2022

    Excellent get away location.
    Great selection of saunas and plenty of places to relax without trouble on an even very busy day of finding a lounge chair.
    Room was very clean and had a nice shower setup!

    Date of stay: November 2022
    Trip type: Travelled as a couple
    Thank Nick J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Fritz, Marketing at Asia Hotel & Spa Leoben, responded to this reviewResponded 8 November 2022

    Thank you for your feedback - we are happy that you enjoyed your stay with us! Best regards from the Asia Hotel & Spa Leoben.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 August 2022 via mobile

    As far as the room goes, it was fine, clean, albeit a little basic for this price point. Bed was a little hard and furniture needs updating. Disappointing parking is charged (8 EUR) considering the location. However, main issue and reason for this poor review is down to the frankly rude and abrupt receptionist when checking out. All down to a dispute over meal charges. When seated in the restaurant I asked the server if there was a set menu etc. for my dinner included room rate, she wasn't sure but would check. 20mins later I eventually got an answer that I could order from the set menu or a la carte, surprised I double checked this and she again confirmed whatever the bill amount it would be deducted from my bill at check out. Meal itself was ok if nothing special but the service was incredibly slow for a half empty restaurant. At check out I was then presented the bill for last nights meal, I politely stated my room had dinner included and received a response of 'NO, you must pay'. I then showed my email confirmation with 'dinner included' and ensued a near 20min battle with the receptionist. Who eventually said ok we deducted 35 EUR but you must pay the rest. I told her I'd checked this with the server and round in circles we went. Eventually after a huge amount of frustration she slung my bill at me and said 'ok, goodbye'. Very poor customer service, I won't be staying again!

    Date of stay: July 2022
    Trip type: Travelled on business
    Thank Oliverthom
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lisa Fritz, Marketing at Asia Hotel & Spa Leoben, responded to this reviewResponded 5 August 2022

    Dear Oliver, thank you for your feedback. As already mentioned, the booked rate included the breakfast buffet as well as our FLEX-half board, which means a credit of € 35,00 per person and day. You can use the credit flexible for all bars and restaurants in our house. Consumptions above those 35 euro credit are charged automatically and need to be paid at the check out. There must have been a misunderstanding at the restaurant, so we did not charge the extra costs. Sorry for that. Best regards - your team from Asia Hotel & Spa Leoben

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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