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Review of Hotel Stein

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Hotel Stein
Ranked #81 of 132 Hotels in Salzburg
Reviewed 20 January 2016

It's a nightmare,dirthy,smelling,unorganized,this is not a 4 stars hotel but maybe a 1 star hotel. You have even to take stairs to get access to the elevetors that will take you to your room. The price of room are insult for what they are offering. Please don't do the breakfast, the personell is uncompetent, slow and unorganized. We had to wait 20 minuts for our small disgusting breakfast. The famous rooftop is complete unsatisfating. Our stay there was a complete disaster and we never come back. We hope nobody do as well!

  • Stayed: January 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
4  Thank paginepiugusto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 482 reviews

Reviewed 17 January 2016 via mobile

Very well designed hotel located in an amazing location,very nice and bright rooms,helpful staff,wonderful rooftop terrace with great view,but the pillows was not comfortable and room service said there's no other option,no electric kettle in room

Stayed: December 2015, travelled with friends
Thank Amir1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2016 via mobile

My husband & I stayed here two nights & absolutely LOVED it! Staff were pleasant & helpful. The location was perfect! Just a short walk over the Love Lock Bridge & you meander through the streets of Salzburg. The terrace on top of the hotel was a perfect way to start & end the day.

Stayed: April 2015, travelled as a couple
Thank Sheri B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2016 via mobile

Despite the mixed reviews on various sources, I decided to take a chance on this hotel. The hotel is obviously old but that just adds more charm to the whole Baroque style going on there. The room I got was good with a view that overlooked the river. The only thing about the room was the creaking floor as it was made of wood. Not so disturbing for me though.

The hotel has a beautiful bar on the rooftop. I had no issues with the service. The staff was quite friendly too.

Stayed: December 2015, travelled solo
Thank WebN0el
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2016 via mobile

Great location, interesting building, but it can do with some new make over. The room was quite large, but not decorated and a bit dull. Also, for a hotel of this price, I do expect some bottles of water, and some toiletries. Breakfast at the rooftop is a treat. Although at te side of the river, we found it very quiet.

Stayed: December 2015, travelled as a couple
Thank TaruGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amadeus_Hotels, Manager at Hotel Stein, responded to this reviewResponded 19 January 2016

Dear guest,

thank you very much for your comment!
We are happy to inform you, that the Hotel Stein will be closed for rennovations and is going to be reopened in spring 2017.

We would be happy to welcome you back at the newly renovated Hotel.

The Hotel Stein Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Stein

Address: Giselakai 3-5, Salzburg 5020, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#44 Luxury Hotel in Salzburg
Price Range: RM915 - RM2,144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Stein 4*
Number of rooms: 55
Official Description (provided by the hotel):
Design Hotel in great location, right at the main bridge of Salzburg in the historic city center. The festival halls, as well as the congress centre are only a few minutes away. Stylish rooms and 7th floor roof top terrace with great view. ... more   less 
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Also Known As:
Stein Hotel Salzburg
Hotel Stein Salzburg

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