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“Money grabbing”
Review of Schonbrunn Palace

Schonbrunn Palace
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Schonbrunn Palace Concert
Ranked #2 of 776 things to do in Vienna
Certificate of Excellence
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Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: The Cultural World Heritage Site of Schönbrunn Palace is Austria's most frequently visited tourist attraction. In the palace the residential and state rooms with their original furnishings and decorations convey an authentic impression of the imperial lifestyle. The park and gardens surrounding the palace make Schönbrunn in a unique synthesis of Baroque art as well as providing a convenient and highly popular recreational area for Vienna's population.
Reviewed 2 April 2018 via mobile

We arrived at the Palace at 1.45pm, queued for 20 minutes with no information. When we arrived at the cashier, we were given an entry time into the castle for 4.19pm. The palace closes at 5pm!!! When we questioned the lady she was rude and unhelpful.
We took the full price ticket (we are only here once). This allows extra access to the Maze (ok), the Privy Garden (not worth it), the Orangery (the longest orangery after Versailles, but you have access to about 10 metres of it!!!!) and the top of the Gloriette (this is just about worth the extra). Don’t bother - just go for the Imperial tour. €10 cheaper.You can access the main gardens for free.
Lovely to have afternoon coffee and cake in the Gloriette - open for free. Quite a building and the views of the Palace from there are glorious.
The Palace itself is lovely - the audio tour is detailed and gives enough information. It was crowded so you did feel a bit pushed along.
Overall, we felt a bit hoodwinked and robbed. Such a shame - History is such an important aspect for us to learn about and appreciate. Making it expensive and not worth the money turns people off.

Date of experience: April 2018
2  Thank Bellybops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,023 - 2,027 of 36,398 reviews

Reviewed 1 April 2018 via mobile

Maybe I’ve reached an age when I should stay at home but frankly the crowds and their behaviour at this ridiculously opulent palace is akin to the worst type of anti-social behaviour one sees today in our increasingly less civilised tourism trade.

Having said that given that the worst offenders were Russian and Chinese I’m not sure they know how to behave in any event in these situations.

So having been pushed, shoved, whacked with backpacks and cut off a dozen times in 45 minutes we left.

Is it worth seeing.....not really. Not unless you like being trashed by a mob of rude tourists many of whom wouldn’t know how to act with any degree of decorum or politeness to save themselves.

Date of experience: April 2018
2  Thank Isurava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018

Very interesting, educational and organized guided audio tour included in the ticket price. Helpful that all visitors use the self guided audio tour as it helps keep everyone moving from room to room.

Date of experience: March 2018
Thank Laurie254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We went here as it consistently features high in the lists of best attractions. It is a beautiful palace but is also very busy even if you get there early.
We paid for a Classic Pass and also a guided tour which was good and took 90 minutes in a group of only 5 but we did feel as if it was a bit of a rush.
As it was the end of March the gardens aren’t up to much, I’m sure that once in flower they must be beautiful.
A walk up to Gloriette was nice with good views and a trip inside the cafe was a good move before walking back down.
It was enjoyable but have to day that we preferred Belvedere.

Date of experience: March 2018
Thank Stevie70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 1 April 2018 via mobile

A wonderful palace with amazing Staterooms. Well organised but a must is to buy your tickets on line before you go or be prepared to que.

Date of experience: April 2018
Thank higginsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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