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Reviews (774)
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All reviewstram stopgym and swimming poolprivate parkingnice hotelrooms are smallhotel is situatedunderground stationalserottakringercitystopseurocafesconnection
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62 - 67 of 774 reviews
Reviewed 17 September 2016 via mobile

This hotel has a sophisticated feel, and the rooms are nice. The staff were also very friendly. It is not in a central location but there are good transport links into town. Unfortunately the pool does not work but we were compensated for this.

Stayed: September 2016, travelled as a couple
Thank lpeg500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2016 via mobile

I would definitely recommend this hotel, the entire staff including, reception, waitstaff to the chef gave us an experience that we will treasure forever. The only thing that really needs to change is their cleaning service they are very lazy when it comes to cleaning. Other than that I give it 5 stars, and we will definitely be back.

Sincerely Suzanne Phillips

Stayed: September 2016, travelled with family
Thank suzyq282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2016 via mobile

Negative:
* the matrass was very very hard and you could feel the springs. The bed was not level resulting in my feet being above the level of my head
* terrible pilows that offered no support at all
* very limited parking: eventough we requested a spot for 3 days in a row, we never received any reply regarding a free space and had to park in a public lot. Hotel parking was nonetheless charged to our bill - and credited again after we complained.
* airconditioning did not work sufficiently to cool down the room
* no fresh sheets or towels during our stay
* room itself was worn down, had paperthin walls and is in need of a refurbishment.

Positive:
* location is convenient (when not in vienna by car)
* check-in was fast and efficient

Stayed: September 2016, travelled as a couple
2  Thank Jeroen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2016 via mobile

The hotel is just not in a good shape. The bed is small, the bathroom is full of somebody else's hair, there is almost no furniture, the windows are permanently closed and the pool is out of order. The location is ok, here you can get in contact with local people easily.

Stayed: August 2016, travelled solo
2  Thank RJiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2016 via mobile

Welcoming and smiling staff !!!
We've booked room with terrace and the view is absolutely beautiful ! Room well equiped & really quiet. It was a surprise for my husband, Champagne, bunch of roses and candies chocolate were carefully prepared in the room, we really appreciated it... We had no time to enjoy the pool because we would like to visit the City = Amazing !!! Breakfast in the morning absolutely perfect a complet and abundant buffet !!! We definitely come back !!Many thanks to the entire team !!

Stayed: August 2016, travelled as a couple
1  Thank jeremy_solene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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