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“Beautiful Hotel”
Review of Park Hyatt Vienna

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Park Hyatt Vienna
Ranked #9 of 359 Hotels in Vienna
Certificate of Excellence
Reviewed 25 September 2017

My husband and I stayed at the Park Hyatt while celebrating our 30th Anniversary. They had champagne, fruit and a special treat waiting for us upon arrival. Hotel is beautiful and everything is five star from the room itself, to the staff, restaurant/bar and all the amenities. Hotel is located in a great area and easily walkable to shopping, restaurants/bars, etc. as well as so many beautiful attractions. I would strongly recommend when staying in Vienna.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank JenAy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 25 September 2017

Dear JenAy,

I personally want to thank you for taking the time to sharing this great review about
your recent Park Hyatt Vienna experience with all the TripAdvisor.com users.

I greatly appreciate your kind words regarding your 30th anniversary stay at our
property. It is wonderful to know that we could live up to your expectations with the
guest room, the welcome amenity as well as with our service and the food and
beverage offer at The Bank Brasserie & Bar.

My team and I are looking forward to welcoming you back again - please be assured
that we will take good care of you.

With warmest regards from imperial Vienna,

Monique Dekker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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81 - 85 of 1,210 reviews

Reviewed 22 September 2017

This is truly a luxurious, top hotel. Service is fantastic, very helpful, location is perfect and the room is so comfortable. We could walk to all the main tourist sites and it was so nice to come back to a comfortable room after a day of sightseeing. We did not want to leave the hotel. Worth the price.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank junnie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 25 September 2017

Dear junnie20,

Thank you so much for choosing Park Hyatt Vienna during your recent stay at this
imperial city as well as for taking the time to sharing your feedback with all the
TripAdvisor.com users.

It is wonderful to know that we could make your stay a very comfortable and
memorable one - your kind words are much appreciated!

I really hope that my team and I will have the pleasure to welcoming you back
again - we will take good care of you.

With my best regards,

Monique Dekker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Can't say enough good things about Park Hyatt Vienna-everything was wonderful! As a Hyatt globalist member used a suite upgrade and the park hyatt suite was lovely- separate living and bedroom areas, large bath with separate tub and shower and Japanese bidet-type toilet and small tv, bringing tv totals to 3. The breakfast in the Bank ( the historic bldg was a bank) was wonderful-large buffet as well as a menu for hot items. Sparkling wine and coffee drinks are included, the normal cost is 35 euros but was included for globalists. We had dinner and afternoon coffee in the restaurant they call the lounge (not a club lounge) and it was very nice. The afternoon coffee was a special price- one coffee drink and all the pastries you want from buffet-13.5 euros. The indoor pool was in what used to be the vault and it was lovely with gold colored pool floor to look like gold bars. The spa area was small with a sauna and steam shower; had a nice massage.Staff throughout the hotel were really excellent. Kim from reception escorted us to our room and gave us a hotel tour; used concierge several tines and dining staff were excellent as well. The only negative we found were that the English channels on the TV were limited to news despite having many other language channels including middle eastern and even a Cuba channel. The location is very central, you can walk to most attractions; concierge staff were very helpful in purchasing tickets and making arrangements for us. This may be my new favorite Hyatt hotel and I stay at many of them. Highly recommended!

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SilverSpringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 21 September 2017

Dear SilverSpringer,

Warmest greetings from Park Hyatt Vienna!

Thank you so much for your loyalty to the Hyatt brand as well as for taking the time
to sharing this very detailed and amazing feedback on TripAdvisor.com.

It is wonderful to know that you felt so comfortable during the stay a our property - I
greatly appreciate your kind words describing your lovely suite, the breakfast buffet at
The Bank Brasserie & Bar and the Lounge.

Many thanks also for mentioning one team member by name - it goes without saying
that your review will be shared with the staff.

We are very much looking forward to welcoming you back again - please be assured
that we will take good care of you.

With my best regards,

Monique Dekker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

My wife and I were on vacation in Vienna and the Park Hyatt delivered a wonderful experience. The property is beautiful and the attention to detail and quality of decor is very evident. The staff were caring, knowledgeable and a joy to interact with. The location can not be beat. The major sites are a 10 minute walk from the hotel and there are many restaurant options within walking distance.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 21 September 2017

Dear Jason C,

Warmest greetings from imperial Vienna!

Thank you so much for choosing our property during your recent stay at the
city as well s for taking the time to sharing your feedback with all the TripAdvisor.com
users.

I am delighted to read that you had a wonderful experience and that you enjoyed
very much the building itself as well as the interior design, quality and attention to
detail applied.

Many thanks also for your nice words about the staff and the hotel location - much
appreciated.

My team and I are looking forward to welcoming you back again - we will take good
care of you.

With my best personal regards,

Monique Dekker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

It has to be best as the price u r paying for. As expected it turned up to my expectations. Loved staying here huge bathroom with the jacuzzi in it. Rooms size was good enough. Clean & fresh. Breakfast was lavish. They had huge buffet. Location was perfect everything was walkable distance. An amazing hotel for ppl who loves luxury.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank pinkVadodara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 20 September 2017

Dear pinkVadodara,

Warmest greetings from Park Hyatt Vienna and thank you for taking the time to
sharing this great review with all the TripAdvisor.com users.

It is wonderful to read that we could live up to your expectations in all areas - many
thanks for sharing your kind words regarding the bathroom, the room size as well as
the breakfast buffet at The Bank Brasserie.

My team and I are very much looking forward to welcoming you back again - please
be assured that we will take good care of you.

With my best regards,

Monique Dekker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Vienna

Address: Am Hof 2, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 359 Hotels in Vienna
Price Range: RM 1,528 - RM 2,656 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Vienna 5*
Number of rooms: 143
Official Description (provided by the hotel):
Situated in Vienna's new Goldenes Quartier, overlooking Am Hof square, this beautiful Park Hyatt property occupies a 100-year-old listed building that formerly served as the headquarters of a Bank. The hotel is located within Vienna's First District, which is listed as a UNESCO World Heritage Site. It also sits within the heart of the most exclusive shopping district in Vienna, just steps away from the celebrated fashion houses of Prada, Louis Vuitton and Emporio Amani and many more, as well as the boutiques of Kohlmarkt. Therefore our hotel in Vienna, Austria offers easy walking distance to the city's most important sights, historic monuments and museums. Featuring 143 spacious guestrooms, including 35 suites, Park Hyatt Vienna's guestrooms are amongst the largest in the city, ranging in size from 35 sq m to 170 sq m, brilliantly combining contemporary style with local Viennese accents. Guests will discover rare and intimate experiences tailored to meet any individual preferences. With its own street entrance, international and local guests can enjoy European regional cuisine at the historically restored hotel restaurant The Bank, featuring an open plan kitchen and serving locally sourced products from small villages around Vienna. For cigar connoisseurs, the Living Room offers an authentic space to enjoy a cigar in Vienna as guests can experience a beautiful restored wood paneled lounge. ... more   less 
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