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Reviews (1,345)
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Reviewed 22 September 2017

This is truly a luxurious, top hotel. Service is fantastic, very helpful, location is perfect and the room is so comfortable. We could walk to all the main tourist sites and it was so nice to come back to a comfortable room after a day of sightseeing. We did not want to leave the hotel. Worth the price.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank junnie20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 25 September 2017

Dear junnie20,

Thank you so much for choosing Park Hyatt Vienna during your recent stay at this
imperial city as well as for taking the time to sharing your feedback with all the
TripAdvisor.com users.

It is wonderful to know that we could make your stay a very comfortable and
memorable one - your kind words are much appreciated!

I really hope that my team and I will have the pleasure to welcoming you back
again - we will take good care of you.

With my best regards,

Monique Dekker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2017

Can't say enough good things about Park Hyatt Vienna-everything was wonderful! As a Hyatt globalist member used a suite upgrade and the park hyatt suite was lovely- separate living and bedroom areas, large bath with separate tub and shower and Japanese bidet-type toilet and small tv, bringing tv totals to 3. The breakfast in the Bank ( the historic bldg was a bank) was wonderful-large buffet as well as a menu for hot items. Sparkling wine and coffee drinks are included, the normal cost is 35 euros but was included for globalists. We had dinner and afternoon coffee in the restaurant they call the lounge (not a club lounge) and it was very nice. The afternoon coffee was a special price- one coffee drink and all the pastries you want from buffet-13.5 euros. The indoor pool was in what used to be the vault and it was lovely with gold colored pool floor to look like gold bars. The spa area was small with a sauna and steam shower; had a nice massage.Staff throughout the hotel were really excellent. Kim from reception escorted us to our room and gave us a hotel tour; used concierge several tines and dining staff were excellent as well. The only negative we found were that the English channels on the TV were limited to news despite having many other language channels including middle eastern and even a Cuba channel. The location is very central, you can walk to most attractions; concierge staff were very helpful in purchasing tickets and making arrangements for us. This may be my new favorite Hyatt hotel and I stay at many of them. Highly recommended!

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SilverSpringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 21 September 2017

Dear SilverSpringer,

Warmest greetings from Park Hyatt Vienna!

Thank you so much for your loyalty to the Hyatt brand as well as for taking the time
to sharing this very detailed and amazing feedback on TripAdvisor.com.

It is wonderful to know that you felt so comfortable during the stay a our property - I
greatly appreciate your kind words describing your lovely suite, the breakfast buffet at
The Bank Brasserie & Bar and the Lounge.

Many thanks also for mentioning one team member by name - it goes without saying
that your review will be shared with the staff.

We are very much looking forward to welcoming you back again - please be assured
that we will take good care of you.

With my best regards,

Monique Dekker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017

My wife and I were on vacation in Vienna and the Park Hyatt delivered a wonderful experience. The property is beautiful and the attention to detail and quality of decor is very evident. The staff were caring, knowledgeable and a joy to interact with. The location can not be beat. The major sites are a 10 minute walk from the hotel and there are many restaurant options within walking distance.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 21 September 2017

Dear Jason C,

Warmest greetings from imperial Vienna!

Thank you so much for choosing our property during your recent stay at the
city as well s for taking the time to sharing your feedback with all the TripAdvisor.com
users.

I am delighted to read that you had a wonderful experience and that you enjoyed
very much the building itself as well as the interior design, quality and attention to
detail applied.

Many thanks also for your nice words about the staff and the hotel location - much
appreciated.

My team and I are looking forward to welcoming you back again - we will take good
care of you.

With my best personal regards,

Monique Dekker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

It has to be best as the price u r paying for. As expected it turned up to my expectations. Loved staying here huge bathroom with the jacuzzi in it. Rooms size was good enough. Clean & fresh. Breakfast was lavish. They had huge buffet. Location was perfect everything was walkable distance. An amazing hotel for ppl who loves luxury.

  • Stayed: July 2017, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank pinkVadodara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 20 September 2017

Dear pinkVadodara,

Warmest greetings from Park Hyatt Vienna and thank you for taking the time to
sharing this great review with all the TripAdvisor.com users.

It is wonderful to read that we could live up to your expectations in all areas - many
thanks for sharing your kind words regarding the bathroom, the room size as well as
the breakfast buffet at The Bank Brasserie.

My team and I are very much looking forward to welcoming you back again - please
be assured that we will take good care of you.

With my best regards,

Monique Dekker
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ParkHyattVienna, General Manager at Park Hyatt Vienna, responded to this reviewResponded 20 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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