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Reviews (648)
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All reviewscity livingsmall kitchenettemini kitchenfree laundrynorthern lightskitchen areaseparate bedroomself caterstayed here for nightsextra towelsclose to the airportcentral locationfloor heatingsofa bedgood sizekey cardclean towels
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47 - 52 of 648 reviews
Reviewed 12 September 2017 via mobile

Very Clean. Good location. Walking distance to everywhere. I love the kitchen. You can cook your meal! Good service. Near airport. Transportation is very nearby. Good choice if u come to Tromso. A lot of restaurant nearby.

Stayed: September 2017, travelled as a couple
Thank icarolyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim K, General Manager at Enter City Hotel, responded to this reviewResponded 14 September 2017

Hello Icarolyap

Thank you so much for your kind review, we appreciate it alot! It's a very short and very correct review, thank you for letting future guests know about the facilities in and around the hotel!

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Reviewed 21 August 2017

We had essentially an efficiency apartment which was clean with all the basic necessities although no microwave but I understand we could have rented one. The location was good and the check-in was easy even though it was not in the same building...just next door. The main reason we chose this lodging was because it had a self laundry and we were half way through a 3 week trip. Yes, they had one, but it was a frustrating experience. It is in the basement in a tiny room with broken or barely working equipment. It is a good thing we were staying there two nights and washed our clothes the first night. It took all evening to manage the washing part...just two loads. The dryer ran but did not dry so we had our apt. decorated with our wet clothing the rest of the stay to dry out in time for our departure. The good part is that you don't need coins and you are provided detergent but you pay 100Kr at the check-in desk to use the laundromat. Otherwise our stay was fine.

Stayed: August 2017, travelled as a couple
Thank Xina8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim K, General Manager at Enter City Hotel, responded to this reviewResponded 29 August 2017

Hello Xina8

We do offer microwave's for lending which is free of charge, i'm sorry we did not inform you of this upon check in. When it comes to the laundry machines they are actually being changed as i am typing this, this placed changed owners not to long ago so it has been a process to get everything the way it should have been and i am sorry this affected you in a negative way.

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Reviewed 17 August 2017

Very good aparthotel at reasonable price in city center. Our room (604) was big, with a well equipped kitchen, and very comfortable. The hotel has laundry service open for customers: washing machines and dryers (for free). Fast internet connection.

  • Stayed: August 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Elga-tromso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim K, General Manager at Enter City Hotel, responded to this reviewResponded 29 August 2017

Hello Elga

Thank you for your kind review, i'm very happy to hear you enjoyed your stay and our facilities!

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Reviewed 16 August 2017

Very well located, clean and comfortable. The cooking stuff is fine for some basic meals.
The bed very comfy and very warm blankets.
The bathroom roomy and with warm floors.
If you go in summer, beware of the 24 hs light and the black out may not be enough dark.

Room Tip: Street view is fine and not noisy.
  • Stayed: August 2017, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank HernieD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim K, General Manager at Enter City Hotel, responded to this reviewResponded 29 August 2017

Hello HernieD

Thank you for your kind review, we appreciate all feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2017

Conveniently located.The rooms themselves are basic, clean, and absolutely fine. The cleaning product they use is over fragrant so very glad the windows open. Once we aired out it dissipated.
what we felt was misleading: They advertise free wifi, but then upon arrival simply told us it was not working.
We picked the place because of the washer/dryer facilities but this room is located in the basement and seems more like a storage area. It was very dirty and 2 of the machines are not working, there is graffiti all over one of them (ironically we got that one to work).

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank depoune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joachim K, General Manager at Enter City Hotel, responded to this reviewResponded 29 August 2017

Hello Depoune

Thank you for your kind review, i will bring the message about strong fragrant in the cleaning solution the housekeepers use to make sure no one else will be bothered by it.
We had a problem with our WiFi some time back, luckily it is sorted now but i am very sorry that affected your stay. If you are ever going to Tromsø again please contact me at Joachim@citylivingtromso.no and i will do my best to get you a small compensation for the trouble during your last visit.

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