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AghilaNd
Kuala Lumpur, Malaysia

Get together

4.0 of 5 bubblesReviewed 27 May 2020
A penang trip worth while going. Nice hotel..lovely pool..delicious food..quiet beach. Got a lovely room facing the beach. Got to see the sunset..was truly awesome. Never missed going bck to tis hotel whenever i m back to msia. Buses are available to move around till the city or up to the jetty to take the ferry to go to the mainland.
Date of stay: August 2019
Trip type: Travelled with friends
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copmarcom, Marcom at Orchid Hotel Penang, responded to this review
Responded 31 May 2020
Thank you very much for your ratings and your review is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel, and we do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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1 - 6 of 893 reviews
Reviewed 18 March 2020

The staff was very kind and helpful. We like to send our regards to the kindest, funniest and open-heared person, SAGUN. She worked at the reception, helped us a lot and was allways smiling.
The breakfast was very good, the pool area was clean. The beach was peaceful.

Date of stay: March 2020
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank mmaatt334582
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne_Penang, Marcom at Orchid Hotel Penang, responded to this reviewResponded 19 March 2020

Thank you very much for your ratings and your review is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel, and we do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.

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Reviewed 8 March 2020

The room was very comfortable, clean and spacious. I really appreciated the extra pillow provided in the closet. The staff very friendly and helpful. When I asked for recommendation for other options for dinner other than Georgetown, he recommended Gurney Drive which was closer. The hotel location is close to Batu Ferringhi. The breakfast choices were great and delicious. However, you need to be extra cautious if you are dining at the dining area near the swimming pool because of the crows.

Room tip: Sea view and easy acces to the beach behind the hotel
Date of stay: January 2020
    • Location
    • Rooms
    • Service
Thank hasif_saidatul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne_Penang, Marcom at Orchid Hotel Penang, responded to this reviewResponded 12 March 2020

Thank you very much Hasif Saidatul for your ratings and your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our sincere apologies on this matter and your feedback has been channeled to relevant departments for rectification. We do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.

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Reviewed 5 March 2020

The room very comfortable,clean but the toilet need to improve,view very nice, breakfast also nice, and the staff very friendly. Hotel location is a good easy to access georgetown & batu ferringi. Thank you

Room tip: Standard room
Date of stay: March 2020
Review collected in partnership with this hotel
Thank nneari898416
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne_Penang, Marcom at Orchid Hotel Penang, responded to this reviewResponded 6 March 2020

Thank you very much for your ratings and your feedback is extremely valuable to us, as we strive to improve with each and every stay. Our sincere apologies on this matter and your feedback has been channeled to relevant departments for rectification. We do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2020

The hotel room decor is quite outdated but ample parkings & friendly staff. Breakfast is good too. Price is considerably cheap for its location but nothing much to the room. Stayed in the standard room so there was limited view of the ocean because there were blocks of high rise apartments blocking the view.

Date of stay: February 2020
    • Value
    • Location
    • Service
Thank Maizura M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne_Penang, Marcom at Orchid Hotel Penang, responded to this reviewResponded 24 February 2020

Thank you very much Maizura for your ratings and your review is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel, and we do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.

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Reviewed 14 February 2020 via mobile

A pleasant enough two night stay but wouldn’t want any longer. I enjoyed the quiet beach and pool. Hotel staff helpful. Huge choice for breakfast - I enjoyed freshly prepared omelette followed by pastries.
The rooms and general decor are in desperate need of refurbishment.

The bus 101 stops directly in front of hotel and is only 2RM to George Town in one direction and the National Park in the other.
There are several restaurants and a food market nearby.

Date of stay: February 2020
Trip type: Travelled solo
2  Thank HDHL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Copthorne_Penang, Marcom at Orchid Hotel Penang, responded to this reviewResponded 14 February 2020

Thank you very much for your ratings and your review is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the hotel, and we do take pride in serving our guests’ needs the best way we can accommodate. We look forward to welcoming you here again soon.

The Management.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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