I would have loved to give this hotel a full 5 stars if not for some of these small issues:
1) Check in was ok, considered quick. Had hoped for a complimentary upgrade to a seaview room. Despite being an SPG member, I was denied this and asked to pay RM80-90/night for the upgrade. The hotel was clearly not fully occupied and an upgrade would have made one more happier guest.
2) Local tax of RM3/night. This was not mentioned at all during check in. Collected when we were in a hurry to check out at 4am, as we had to catch an early morning flight.
3) Smallish room with a surprisingly small toilet. Had the twin sharing with 2 "oversized" beds. I'd say the size of the beds are what the Asians call a semi-double bed?
4) Smoke smell every night in our non-smoking rooms! We had to call Reception to complain but the same thing happens every night.
5) Gym equipment old, torn & rusty. Limited no. of functioning equipment.
Having said all the above, we did have a good comfortable stay here & loved the beach front.
May not recommend to first time visitors as it is located far from the World Heritage Site area (a 15-40 mins drive depending on traffic). 40-50 mins drive away from the airport.
- Official Description (provided by the hotel):
- Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wireless High Speed Internet Access. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Starwood APAC, Booking.com, Hotels.com, Asiatravel.com Holdings, Ctrip TA, Agoda and HotelQuickly so you can book your Four Points by Sheraton Penang reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Tanjung Bungah Beach Georgetown
- Hotel Tanjung Bungah Beach
- Four Points By Sheraton Penang Tanjung Bungah