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“waitress on today not nice”
Review of Headlands Hotel

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Headlands Hotel
Ranked #43 of 60 Hotels in Llandudno
Reviewed 10 September 2017

waitress this morning very rude not what you what at breakfast first day was welcome by mum and dauther so nice and helpfull nice place lots to do our dog love it too weather was good breakfast good nice biscuits in room

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 173mmorgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 8 of 329 reviews

Reviewed 10 September 2017 via mobile

A lovely quaint hote in a beautiful location, l but in need of updating and decorating. Seems very tired and dated but was clean especially beds and bathrooms. The staff are lovely and friendly and breakfast was fresh and lovely. This hotel needs a lift as my mum is disabled and it was difficult to carry our luggage up to the second floor

Stayed: September 2017, travelled with family
Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

Where do I start , would not recommend staying here unless you would like to smell dogs all the time and share your bed with bed bugs . We stayed in room 21 which had good views over the bay . But as I have seen pictures of previous bugs they were exactly the same as I had . There was also a stain on my duvet cover which I never noticed until the day before we left . There was dust all along the shower , cobwebs in the room . Pillows are rock hard like sleeping on concrete .The window is broken and the wind comes in so not that warm at night . Carpets were all stained ? from dog wee On a very steep hill so not good if you have reduced mobility . Definitely would not stay here again , expensive for what it is , no way is this a 3 star more like a 1 star . I have stayed in better B + B 's and camp sites . The lady who works in reception, cleans and serves breakfast works really hard . Don't waste your money on staying here . Needs a lot of money spending on it . The furniture needs changing as the chairs with fake leather are peeling . Parking not very good only 7 spaces

Room Tip: just don't go and waste your money
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  • Stayed: September 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank thesingletraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017 via mobile

We were in a family room with a dbl bed & 2 single beds. The room was spacious and clean, well-stocked with biscuits, tea & hot chocolate. The view of Llandudno was spectacular! WiFi & TV in the room. Breakfast in the morning room was very good too. We were sorry to stay only one night. Wish we could have stayed longer.

Stayed: August 2017, travelled with family
Thank HockeyMom2pt0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

This hotel is dated some of the furniture in the room was extremely worn,breakfast just OK, I was very disappointed to find several spots of blood on my side of the bed, If I had seen this the night before I would have informed them.The TV was broken and had to be replaced. I could not wait to get out of the place. We will never stay there again.

Stayed: August 2017
Thank Sue M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DrShoukry, Owner at Headlands Hotel, responded to this reviewResponded 19 August 2017

Dear Sir,
Thanks a lot for your feedback. i like to draw your attention that there is some old pieces of furniture in the hotel to match the old atmosphere of the listed building. i like to tell you that we were very sad to get rid of the bed that was in your room. it is very difficult to find replacement now.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Headlands Hotel

Address: 10 Hill Terrace, Llandudno LL30 2LS, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#17 Family Hotel in Llandudno
#18 Romantic Hotel in Llandudno
#23 On the Beach Hotel in Llandudno
Price Range: RM317 - RM592 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Headlands Hotel 3*
Number of rooms: 15
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Also Known As:
Headlands Hotel Llandudno

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