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“Great service and ambience - Kai was excellent”

The Guildhall Lounge
Ranked #107 of 367 Restaurants in Poole
Restaurant details
Reviewed 4 weeks ago via mobile

We popped in for some cocktails and beers. We weren’t disappointed. We were greeted by a super friendly guy Kai who provided outstanding service in a lovely, helpful and fabulous way providing alternatives. We can’t fault him and I have no doubt the other staff are good as well. Lovely cocktails with a lovely ambience - well done Kai!

Date of visit: August 2021
Thank Navigator150644
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reg P, General Manager at The Guildhall Lounge, responded to this reviewResponded 1 week ago

Well done Kai too!
Great review and I'm so glad you enjoyed your entire experience with us at The Guildhall Lounge.
We do hope to see you again very soon.
Kindest regards
Reg Pielesz
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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17 - 21 of 45 reviews

Reviewed 4 weeks ago

We visited the Guildhall lounge for a couple of cocktails and we beyond impressed with the service, in particular Kai, who made our night. We could not recommend the lounge highly enough!

Date of visit: August 2021
1  Thank RobTia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reg P, General Manager at The Guildhall Lounge, responded to this reviewResponded 1 week ago

Amazing review and well done Kai, thank you so much for recommending us and we very much look forward to welcoming you back again very soon.
Kind regards
Reg Pielesz
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Having visited Guildhall Tavern regularly over the years we went to The Guildhall Lounge with some anxiety. We were not disappointed. good Sunday Lunch Menu, we both had an old favourite Cheese soufflé followed by the Lemon Sole - fine wine friendly staff - well up to the standard we have come to expect. One comment music was a little loud and a bit musak type, or perhaps we are getting old.
Also good to see Severine and Frederic and family there, from Guildhall Tavern, having lunch there - a busman holiday.
We will be back.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank 343stuartd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reg P, General Manager at The Guildhall Lounge, responded to this reviewResponded 1 week ago

Thank you so much for the lovely review, its so great to hear you enjoyed your time with us at The Lounge and that we are a great addition to the Tavern family.
I apologise the music wasn't to your liking, we are trying to find a happy medium that doesn't offend anyone, which is proving tricky at the moment.
Kindest regards
Reg Pielesz
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2021

We were passing the Guildhall Lounge and decided to pop in and order a light lunch. We have always enjoyed going to the Guildhall Tavern and the Guildhall Lounge did not disappoint. We each had a bowl of mussels and fries which were delicious and were able to taste a couple of the wines so we could choose which one we liked the best. We will definitely go there again and maybe enjoy a cocktail or two next time.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank gordond191
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reg P, General Manager at The Guildhall Lounge, responded to this reviewResponded 5 weeks ago

Brilliant feedback, thank you so much for taking the time to post this review and more importantly to visit us.
We look forward to seeing you again soon
Regards
Reg Pielesz
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2021

Charming staff, lovely food and laid-back vibe. We arrived for Sunday lunch and were impressed by all aspects of the experience.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank Tony B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reg P, General Manager at The Guildhall Lounge, responded to this reviewResponded 5 weeks ago

Hey Tony, thank you so much for leaving this lovely review.
We hope to see you again soon
Reg Pielesz
Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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