So wanted this to be good but it just wasn't and with no redeeming features! Eaten at the Saffron Lounge once before & it was ok alwAys heard good things when it was at its previous location. Booked for 9 people on a Saturday at 20:00 and we were sat out in a freezing lean to area with no heating and forgotten about for 30mins. Got drinks from a very surly waiter, horrible flat coke for the non drinkers changed to horrible flat lemonade! Starters ordered the Thai mixed starter was abysmal The luke warm mains came, oh dear! Out of 9 main dishes only the lamb dish was any good the rest were bland and not appetising! I've never had prawn toast with no prawns??? The chicken dishes were all awful the meat was just not nice! We paid extra for prawn dishes but again they were tasteless, cold and nobody wanted to finish them. We asked for some heating on but were told no as the whole building would need to go on, they did bring us a heater, when we asked for it to be placed at the end of the table the waiter said 'do you think I'm going to stand here & hold it?!' We didn't see the waiter again so no drinks, no other food & then at the end they did appear, no coffee or desserts offered only the bill. The team were not welcoming, not interested & didn't even say goodbye so absolutely no redeeming features at all we certainly won't be hurrying back.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.