Any positives for me were cancelled out by a stark negative ,that being unnecessary moodiness. The term "nothing too much trouble" is incorrect. After being shown to our room we asked Richard for something for us to place our dogs water bowl on to place on the carpet like a bit of old newspaper or bowl tray. However the response to this request was an unwillingness to assist and a disinterested look .On departing I noticed there was a "Contact less" paying card machine .When I inquired to settle our remaining bill by part guaranteed "contact less" and part credit card his hospitality then turned instantly moody and intimidating by demanding it in one payment. I accepted this yet the reaction alone I found quite disgusting .Note: I've previously found these sorts of requests are easily catered for by other guest houses and so are fair to ask without the negative reaction. This really spoiled our visit and so shall not be returning.
- Official Description (provided by the hotel):
- Enjoy a warm welcome, good home cooking and a friendly atmosphere with Vicki and Richard at Sylvern House. All rooms en-suite. Children and pets welcome. Free Wi-Fi. Open all year, including Christmas and New Year. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Sylvern House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.