We were impressed with the style and layout of the restaurant and looked forward to a nice lunch. We ordered fishcakes at the bar but after a short time the chef came to apologise and told us that the fishcakes had not been taken out of the freezer earlier that day by the staff member delegated to do so. We would therefore have to have an alternative dish, which we duly ordered. However when the meal came one of the children's pasta dishes was still cold and we had to return it to be re-heated. In consequence of these issues our lunch stay was much longer than expected. However in fairness, the staff were very good about these matters and were very apologetic and also gave us a sizeable refund. We really did feel sorry for them. With such pleasant staff and a lovely atmosphere it was a shame that on this occasion our meal did not match up to those enjoyed by other contributors.
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