The hotel is ideally placed and the staff are first class but the room we had was noisy. What sounded like a machine with worn bearings stopped at 11.00 and started again at 6.00. My guess is that that the noise was coming from the kitchen on the floor below. We were in room 127.
When we reported this the next morning to the reception staff we were immediately offered another room (117) but the hotel management should have known about the problem, especially since they make a good night's sleep a prominent part of their advertising.
- Official Description (provided by the hotel):
- Located in the centre of Durham, home to the World Heritage Site of Durham Castle and Cathedral ... more less
- Also Known As:
- Premier Inn Durham City Centre Hotel Durham
- Durham Premier Inn