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“Nice family meal out”
Review of The Chinese Buffet

The Chinese Buffet
Ranked #78 of 440 Restaurants in Wigan
Price range: US$4 - US$18
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: After-hours, Breakfast, Buffet, Reservations
Description: The Chinese Buffet is a dynamic and exciting, modern Chinese restaurant. Launched initially as a single restaurant in Bolton the concept has grown in size and stature into an emerging brand with nationwide aspirations. Peter Wu, Paolo Hu and David Hu created The Chinese Buffet with the clear aim of providing a new style of buffet restaurant, high quality food at low cost to customers. They created an eclectic blend of Chinese food using only the finest and freshest ingredients, prepared and presented to the highest of standards. THE Chinese Buffet believes all their customers should receive the care, attention and quality they would expect from the finest of a la carte restaurant. THE Chinese Buffet has exciting and ambitious expansion plans with more than 18 new restaurants planned to open across the North West within the next five years with a national franchise in place by 2016.
Reviewed 15 April 2018 via mobile

First time at this buffet, all food was hot and good flavours, all family enjoyed it including my 5 year old, will be returning in the future.

Thank Danielle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor R, Guest Relations Manager at The Chinese Buffet, responded to this reviewResponded 11 May 2018

We're so glad you and your family really enjoyed dining with us and enjoyed all of the dishes, thank you for your lovely comments

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12 - 16 of 413 reviews

Reviewed 30 March 2018 via mobile

Went early today paid 13.99 to throw up two hours later, made me ill will not be returning. My friend was the same. Shocking

1  Thank lauren g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor R, Guest Relations Manager at The Chinese Buffet, responded to this reviewResponded 13 April 2018

Hi There, thank you for your feedback and I'm sorry you have had a period of being unwell. It is extremely unlikely that this would be down to anything relating to THE Chinese Buffet as we have strict guidelines set by the FSA which we adhere to around food temperature and replenishment of dishes.

Due to us being a buffet restaurant with a vast array of dishes, this can often mean that the customer will eat combinations of food and in large quantities that they are not normally used to and in our experience, it can be this that causes the tummy to be upset as you described.

I hope this helps clarify and puts your mind at ease.

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Reviewed 18 March 2018 via mobile

Been her many times before and the food has always been Okay, on this occasion the food was awful. Everything we tried had no flavour and the starters were greasy and bland

Thank Julie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor R, Guest Relations Manager at The Chinese Buffet, responded to this reviewResponded 13 April 2018

Thank you for your feedback and I'm really sorry to hear you didn't have a great experience with us, food quality is a top priority so I will be sure to pass your comments back to the team

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Reviewed 22 February 2018 via mobile

Food always cooked well always hot always fresh staff are lovely Amazon place to eat with a wide verity of food

Thank Laurenjean1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gaynor R, Guest Relations Manager at The Chinese Buffet, responded to this reviewResponded 8 March 2018

We're so glad you really enjoy dining with us and are impressed with our food and service! Thank you for your lovely review

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Reviewed 4 February 2018 via mobile

Entered buffet 1hr30 minutes prior to price change (from £8.99 lunch to £15.99 evening price change) had soup and prawn crackers to start. Went to main buffet to be greeted by empty pans, there was no food left. Asked when this would be replenished and was ignored twice. Got a few spring rolls and sat for a while. Then asked a waiter why the food had not been replenished for the last 30 minutes. Returned to buffet to see if anything had been replenished. Asked a different waiter and waiter physically removed the plate from my hand and shouted at me. It was clear that they were making people wait for food to increase the time that diners were in the restaurant as if you pay after the evening meal time has begun you have to pay the higher price. Have never been asked to leave (or shouted at) in a restaurant before and will not be returning to this establishment. I made it clear to the manager before I left (without paying) that I would never be returning and that the service was terrible, at this point the waiter that had shouted at me began shouting at me again in Chinese! I suppose that the food I had )soup and prawn crackers with 4 spring rolls) was good but the service is unbelievably poor and therefore do not recommend this establishment.

1  Thank antHul1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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