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The Brocket Arms Hotel
Ranked #6 of 12 Hotels in Wigan
Reviewed 12 October 2017

The room was clean and well furnished. The shower was a little tricky to activate, and quite difficult to turn off. the staff were a delight, particularly the very helpful receptionist on my arrival. Would stay there again ( provided I could get the hang of the shower taps!)

  • Stayed: October 2017, travelled solo
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Review collected in partnership with JD Wetherspoon
Thank judyschmid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley W, Manager at The Brocket Arms Hotel, responded to this reviewResponded 15 October 2017

Thank you for your feedback, I will pass on your lovely comments to my Receptionist.
I apologise that you had some issues with the shower and I will ensure that this is rectified immediately.

Kind Regards
Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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14 - 18 of 379 reviews

Reviewed 2 October 2017

Had one night here over the weekend, the pub / hotel was very clean, and friendly, very helpful staff.Car park at the side of the hotel is free for overnight guests, ( just give your car reg to reception when you check-in) . Bed was comfortable if not a little on the firm side.Clean towels / / soap / hair dryer/ iron & ironing board/ T.V./ tea and coffee in room also.Good breakfast for £3.50. Hotel is 15 min walk to Wigan town center.Would recommend.

  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
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Thank 612Nellie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley W, Manager at The Brocket Arms Hotel, responded to this reviewResponded 3 October 2017

Thank you for the positive review, so glad you enjoyed your stay with us.
Hope to see you again very soon

Kind Regards
Lesley

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Reviewed 28 September 2017

Simple, clean rooms with comfortable beds.
Very nice staff throughout the hotel - those at the desk, those in the restaurant, and even the maids.

Restaurant has good food at moderate prices with a varied menu.
The "NY Style Pastrami on a Bagel" is not very authentic though (surprise, surprise)!

Location is relatively convenient to Wigan Town Centre (about 15 minutes walk),
and there is frequent bus service, although at around £2 per ride it's a bit pricey.
.

Room Tip: Book early if you want a Saturday night - seems to be always full then.
See more room tips
  • Stayed: September 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Toby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley W, Manager at The Brocket Arms Hotel, responded to this reviewResponded 3 October 2017

Thank you for the positive review and I will pass your lovely comments to all members of the team.
We hope to see you again very soon.

Kind Regards
Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

Have stayed in various hotels belonging to W/Spoons chain over the years however this one was by far he poor relation. Room/Bathroom dated, several fixtures broken/rusty, extremely small double bed for room, noise in background all night from coolers/air con units, broken blind in bedroom, mould in bathroom. Would not stay in this one again even though it was cheap but then it was a Sunday so not many guests.

  • Stayed: September 2017, travelled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with JD Wetherspoon
Thank Shaunp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley W, Manager at The Brocket Arms Hotel, responded to this reviewResponded 26 September 2017

Thank you for your review and apologise that you did not enjoy your stay with us , I would have been happy to address your issues at the time of your visit and shown you other rooms that you may have been happier with.

I do hope you will give us another try in the future

Kind Regards
Lesley

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Reviewed 20 September 2017

I stay at this brilliant hotel most weeks for work and every time I am amazed at the quality and value of the rooms. In addition the food and drinks are very competitively priced making this the perfect Business stopover. However the biggest assets this hotel has are its people ! they are friendly and efficient and will do so much more for you than they have to. I would not stay anywhere else in Wigan !

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with JD Wetherspoon
Thank stephenpehayter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lesley W, Manager at The Brocket Arms Hotel, responded to this reviewResponded 24 September 2017

Thank you for you fantastic review , look forward to seeing you soon.

Kind Regards
Lesley

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Brocket Arms Hotel

Address: 38 Mesnes Road, Wigan WN1 2DD, England
Region: United Kingdom > England > Greater Manchester > Wigan
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #6 of 12 Hotels in Wigan
Price Range: RM204 - RM294 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Brocket Arms Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
This hotel is within walking distance of the town centre. It has 28 individual en suite bedrooms, all of which have been recently refurbished and include tea- and coffee-making facilities, a hair dryer and TV. FREE Wi-Fi is available in the bar area. ... more   less 
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Also Known As:
Brocket Arms Wigan

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