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“Hidden Gem”

Earsdon Plant Centre
Ranked #56 of 163 Restaurants in Whitley Bay
Cuisines: British
Restaurant details
Reviewed 2 April 2018

The signage for this place is not great, but so glad we found it as the food and coffee were excellent, but the service was a bit suspect - To be acknowledged at the counter would help

    • Value
    • Service
    • Food
Thank Jim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 57 reviews

Reviewed 29 March 2018 via mobile

Nice cafe, good menu, food ok but....service so slow. Told 15 minutes wait when we ordered and waited about 40 with no apology. This despite order including two kids meals. On the plus side the plants in the garden centre looked really good

Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018

We we're there last weekend because the food is really nice and it is local to us but as per usual the staff behind the counter are downright rude and obviously have no food hygiene skills as the woman taking the orders looked at us as if we we're stupid and whilst we we're eating I observed her touching her face and eating then taking out a scone from one of the boxes and not washing her hands for another customer. It is sad because the place would be spot on if the staff we're friendly.

    • Value
    • Service
    • Food
Thank sjy51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2018 via mobile

Really good food. We sat in the conservatory with 5 dogs! The main eating area doesn’t have dogs. Staff were friendly and the service was quick. Excellent value for money. The mince and vegetable pie was superb. Can’t wait to go back.

Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2017 via mobile

While the quality of breakfast here is undoubtedly very good, sadly the quality of service and general courtesy of the staff isn't always of the same high standard. This seems a real shame as they've clearly mastered the hard bit.
We're not the first to fall foul of the unwritten rule that you must collect your own cutlery while ordering at the counter, only to be bluntly reminded by the waitress when the food is delivered to the table. 'You'll need to get your cutlery from the counter'.
Thanks very much ...
Next time I'll know better.
Counter service could also be described as abrupt.

Thank you
Just a customer.

Thank Mine5apint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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