I'm sorry to say that we were very disappointed with the chalet.
First of all we were unable to get into the chalet as the key wouldn't turn in the lock! When I rang Mrs Walker (who lives on the mainland) she admitted that she knew there was a problem. Before she could get her cleaner back to see if she could help us my husband, with almost red-raw hands, managed to open the door - after 15 minutes!
The chalet was not very clean at all. There was a terrible smell in the main bedroom which made me heave when I first went in there. It smelled as if someone had, at sometime, urinated on the mattress and it had not been cleaned/washed.
Every cupboard in the kitchen smelled when you opened the door.
There was only one medium-sized pyrex dish and lid to use. I couldn't begin to say how dirty the oven was - I've never seen anything like it - and there was only one shelf inside the oven.
The inside of the bathroom door looked as if it had been wiped over with the floor cloth as it had "runs" of dirty water over it.
On the good side, the chalet was well placed to travel to the sights and beaches. There was a lovely beach very close and it was possible to walk into Sandown if you were up for it!
Been many times to Sandown holiday park, but this has to be the nicest, cleanest chalet I have stayed in.
Liza, the owner, also was very professional in her booking confirmation/ system. On arrival we were met by a lovely, well needed bottle of fizz! (Thank you).
Would defiantly recommend and we will also book again.
We had a brilliant break at the chalet, no54. From the pint of booking, Liza provided all the information we might need for our arrival and our holiday, she was tremendously thorough, which really makes a difference.
The location was spot on, especially with the green outside which allowed the kids to play out and meet other children. We also faced the sunset which provided amazing views every evening, perfect to sit outside on the bench with a glass of wine :) The whole holiday park has plenty of green spaces to make use of.
Being able to walk to Yaverland beach was really convenient, so some days we didn't use the car at all. It is a beautiful sandy beach with great amenities, as are all the beaches we visited on the IoW.
The chalet itself is comfortable with everything you need for a family break (I think the only thing we missed a bit was not having a freezer compartment in the fridge). The beds are really comfy, and the standard of cleanliness on our arrival was second to none.
Overall I loved it and would really like to book it again. Thank you Liza, from a very happy Kinchin-Smith family! xxx
We had a lovely stay clean and tidy chalet perfect for our short break with our old Labrador who loved the beach. Weather wasn't kind to us but lovely walk down to beach. Very peaceful site but walkable to pub and beach, lovely owner who came over to see us and made booking our stay very easy and very prompt and informative would definitely stay again value for money and thank you Liza
Once again a brilliant chalet, it's always clean and such a perfect break, and well priced to enjoy the island,