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“A none existent restaurant guarded by a very strange man!”

Tyme Restaurant at Trimstone Manor
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Ranked #66 of 124 Restaurants in Ilfracombe
Price range: US$10 - US$48
Cuisines: American, French, Contemporary
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Restaurant details
Good for: Local cuisine
Dining options: Reservations
Reviewed 18 September 2016

My husband and I were travelling on the a361 looking for somewhere nice to have lunch. We saw the incredibly detailed signs by the side of the road and although we were not able to pull over and read the complete and very long essay that was the advertising board we got the gist that it was a restaurant and cream tea gardens so turned with great excitement at the prospect of lunch in the countryside into the long windy road that led to this strange place. - Having now seen the other trip advisor reviews I now know realise we were stepping into the twilight zone ! just like in a horror film where the unsuspecting victims turn into the drive of the creepy house! Cue the creepy music!
We went in to the main entrance which struck me as a reception area of a 1970s budget hotel ( old carpets, dead things on the walls) but could not really see a restaurant, we wondered past an unmanned reception desk into a little bar area situated in a room that I could only describe as being like a deserted old peoples home.
We wondered around shouting 'hello' and finding nobody around decided to quit this place as it was obviously not the country restaurant we anticipated. We had barely reached the front door when a man came out of a side door . He was a strange looking character with an ill fitting suit and a large satchel. ( cue the 'jaws' music) He asked us if he could help us - we explained we were looking for the restaurant and he pointed to a door and said agitatedly its 'there' but what do you want - its not open. I expressed surprise as it was lunchtime and his reply was its closed because there are no customers today. I asked if perhaps then we could partake of the delicious cream tea as advertised at the road side and he said no you cant the chefs gone home. When I again expressed a little surprise he retort was thus - ' look, we are not open you cant have a cream tea if I havent got the staff in the kitchen obviously, I suggest if you want something to eat you go to Ifracombe where I am sure you will find lots of cheap cafes and tea rooms (and at this he did the inverted commas with his fingers) and a wetherspoons. If you want to have lunch here you have to book , now please can you move your car you are blocking the drive !
I realise in hindsight now having spoke to the locals in the pub that we had had a run-in with the infamous owner of this establishment and had been one of the lucky ones who managed to escape relatively unscathed and lived to tell the tale. One wonders why this man is in the hospitality industry in the first place ? The restaurant is in a lovely setting and could be such a nice venue if some money and thought and customer service were invested into it - but wouldnt have missed this experience for the world as we always have an amusing tale to tell at dinner parties.
I cannot imagine the diatribe of a response that will follow this review. But I will say I now know where the ideas for the characters in Royston Vaisey came from.What a waste of a lovely place and this sort of behaivour gives Devon a bad name. It is no surprise there were no customers there.

    • Value
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14  Thank flossy231062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityControlNDevon, Owner at Tyme Restaurant at Trimstone Manor, responded to this reviewResponded 27 September 2016

Dear Reviewer

You clearly have a high opinion of yourselves and your capabilities and yet cannot spell and have poor Grammar (let’s start with the title – ‘non’ has no ‘e’). Even when you try to insult, you cannot spell the name of the TV character to whom you try to refer. How embarrassing for you.

You think it is ‘funny’ to insult people and to lie in your ‘recollections’ to embellish the style of your comments – as seems to be the case for all of the comments you have left for establishments. You are a disgrace to the integrity of TripAdvisor and indeed TripAdvisor itself is a disgrace to allow such diatribe to be published and with a ‘terrible’ ranking.

I am struggling to remember your visit – it was so remarkable. I believe I popped-out only because I had seen a car parked carelessly right outside the front door and for some little time so no-one could pass and I wondered what was happening. Why use of the ‘carpark’ has escaped your imagination I am not quite sure but your selfish lack of general consideration might have something to do with it I suppose, as you feel you are so important.

The Road from the A361 can hardly be described as ‘long’. It is 1/3rd of a mile. It is a beautiful, country lane just as many other such roads in tranquil rural Devon are – what on earth are you doing straying from form flat in suburbia if that is not what you come to see? Still, if these lanes deter people like you, so much the better I have to say. The lane over which you travelled has been used by visitors and locals alike for well over 1000 years as they travel down to an historic, Domesday-mentioned property with fantastic vistas and setting – what ignorance you demonstrate about anything of quality and nature.

I can’t recall exactly what time you popped-in. I think it was mid-late-afternoon and I had to apologise to you that a Restaurant service was not available. In fact, our policy is pre-bookings for lunch (at lunch time too) of a minimum of eight guests to be sure. I was not rude to you. I did not ask you to move your car despite it blocking the drive. Have you been introduced to the telephone? The sign to which you refer notes ‘please ring to check availability’. Oh I forgot – you don’t read too well.

We are really appreciative that we do not have lower class rabble coming to our Hotel and home. We have antique furnishings, antique collections of local pottery and taxidermy birds and a pike for guests to enjoy (you’ll have to look that word up, I can tell!). Trouble is, your type wouldn’t be able to differentiate between a blackbird and a crow I suppose…

You say you could not find anyone. Reception has a very clear sign – ‘for attention ring both bells’. Clearly reading is not something in which you engage well. The staff have plenty of tasks to do all the time and cannot afford to be sitting at Reception all the time just waiting for delightful people like you to turn-up! You have even suggested I was wearing a suit – actually it was a jacket and trousers but again – your capacity for observation is somewhat lacking.

Based on the style of your comments I should indeed have directed you to ‘cheap cafes and tea rooms’ but actually I am very fond of Ilfracombe and frequent it much ourselves as there are some great eateries there so your quotation is as false as you are. I never refer to Weatherspoon’s (which has been good for Ilfracombe) and indeed have never been there myself, preferring to support the local family hostelries instead and certainly do not use trait ‘inverted commas’ as anyone who knows me will attest. Probably the reality is that I suggested you tried the local pub and I gave you directions – as you seem to suggest that is where you went. Wonder why I wasted my time helping you – couldn’t have been as rude as you portray after all – that’s odd.

You will be pleased to learn that we shall not be investing money in our lovely establishment if that was designed to attract the plastique likes of you to it – we shouldn’t want to subject our really lovely guests to the misfortune of having to endure you. So all you lovely, normal and nice people out there who appreciate homely, characterful comfortable surroundings and happy and personal service and fare, feel free to visit as you know you won’t meet these people nor their likes as we try hard to discourage them! We are certainly not desperate t=for their trade I can tell you and I don’t care how much money they may have - they are not welcome.

Meantime we shall continue to enjoy our ‘lovely setting’ and our ‘lovely place‘ and so too our many very satisfied guests, both regulars and casuals alike. You stick meantime to your transport caff and don’t inflict yourselves on nice establishments hosted by nice people, and stop wasting their valuable time. We want to enjoy the quality places in Devon hosted by genuine people and to share them with guests we want to see here.

Yours sincerely

Philip J Milton – Owner Trimstone Manor Country House Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6 - 10 of 67 reviews

Reviewed 29 August 2016

Me & My wife went to this country Manor and had a really great meal at The Tyme Restaurant. I had some Delicious Seared Queens Scallops on a bead of pea puree to start, with followed by fresh local Sea Bass in a mixed vegetable broth topped with fresh Samphire. with some really gorgeous local sorbets ( one was blood orange) really different. My wife had Fresh Asparagus, & Parma Ham, followed by really harty mouthwatering Local Lamb Cutlets, followed by Home Made Lemon meringue pie & Clotted Cream Emmmmmmm Great Meal.

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2  Thank Petermanning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2016 via mobile

We went there for Afternoon Tea and it was fantastic.The chef Cooks everything from fresh and bakes all the cakes himself the scones we're scrumptious and the best ones I have had freshly baked that morning.True credit to the young and talented chef he was so friendly and welcoming and nothing was too much trouble for him.Highly recommended going here for afternoon tea.Will return again and try the evening menu as well.

2  Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2016 via mobile

We had breakfast in the restaurant on the Saturday morning prior to setting off home. As it was low season we were the only ones having breakfast but nevertheless the service provided was friendly without being invasive and the breakfast was a good sized portion. We had a table by the window with a lovely view across the north Devon hills. Good value for money. Can't relate to the negative reviews on here and have no hesitation in recommending.

1  Thank TheNavigat0r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2016 via mobile

Just returned from a really enjoyable lunch in this lovely tucked away location. It was a family gathering of 10. We received a very warm welcome on arrival, and were shown to the lounge for pre dinner drinks and to make our food selection. We made our way to our table which was large and wide enabling all to participate in the conversation.
The food was plentiful and delicious. Everyone's lunch was top notch, with attentive service.
All in all a great experience, and now that we have found it, we will definitely be back when we are in the area.

1  Thank woolaco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
QualityControlNDevon, Owner at Tyme Restaurant at Trimstone Manor, responded to this reviewResponded 10 April 2016

Dear Woolaco

Just a short note to thank you so much for leaving a review. We are so pleased that everything about your experience and meal with us was good - and I understand on a very poignant day for your grandfather.

It really is lovely to hear good feedback and I want to thank you for taking the time to bother to comment - we shall very much look forward to seeing you back another time!

My very best wishes

Philip J Milton - Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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