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“Horrible people”
Review of Marine Lake Cafe

Marine Lake Cafe
Ranked #42 of 53 Quick Bites in Southport
Restaurant details
Reviewed 1 June 2021

I am absolutely fuming with the way my family was treated here today. To be shouted at by the two owners is behind believe just because while there where waiting 45 minutes to order food witch is what they where told, there disable chid was hunger and there is no chance she would wait 45 minutes to order food then probably anther 30 minutes for it to come Donna her mother and a great one at that get her a little snap from the shop next to them just to tie her over. She Was then greeted by the two owners shouting at her with threatening behaviour. For her to leave. Should be ashamed off yourselfs

Date of visit: June 2021
11  Thank M7322KRtracyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 138 reviews

Reviewed 1 June 2021

Waited 35 minutes to be served. Staff clearly avoiding tables. Whole half of the outdoor seating neglected. Serving people who clearly already had drinks and leaving multiple tables without. Only benefit was the live music.

Date of visit: June 2021
1  Thank W7268QVharrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2021

you can only sit outside at present with waitress service for drinks or food, but you can have soft drinks, alcohol or fish and chips. There is also a singer giving entertainment. Pleasant afternoon. Then a scroll back along the promenade

Date of visit: May 2021
Thank Lynn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2021 via mobile

Couldn’t tell you what the food or drinks were like, waited to be served for 20 minutes, approached the counter to advise we were waiting for service to be rudely advised they are busy and will have to wait until they are ready to serve us.

I can understand if they are busy but to be rude and non apologetic means we walked away..

They obviously don’t need customers, but they can send someone around for a whip round for the singer.

Date of visit: April 2021
1  Thank markjamess2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2021

Had a lovely family day out in Southport and thought we’d stop at Marine Lake Cafe for the last for a drink before we left. When we arrived, we asked whether they had toilets, which they did and we was instructed where to go.

The staff seemed bored, the beer was off and didn’t taste right at all. We asked for a medium bottle of white wine and received dry.

After we’d finished our drinks, my father asked whether he could use the toilet and which a member of staff shouted to another staff member “have they been mopped?” The response from an abrupt, rude female member of staff shouted “Yes toilets are closed”. My father said that we’ve had drinks at the establishment and was told we’d be able to use the toilets. My dad asked again and was told to “suit his f***ing self” and was told that “the mops there when you’ve finished”.

We definitely will NOT be coming back to this establishment. What a shame! Such a lovely setting, just a shame it has such awful and rude staff.

Date of visit: April 2021
2  Thank Kirby C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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