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Holiday Inn London-Heathrow M4, Jct. 4
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Reviews (2,313)
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All reviewsstayed at the holiday innchinese restaurantexecutive roomhoppa busairport hoteldays parkingcar parkinglarge hotelbooked this hotelone night stayclose to the airportan overnight stayan early flightgood nights sleepfamily roomfollowing morningheathrow
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21 - 26 of 2,313 reviews
Reviewed 2 weeks ago via mobile

A great place to stay before an early morning flight from Heathrow.

If I was highly critical I’d say a USB socket in the room would have been nice.

I will definitely stay again the next time I have an early flight from Heathrow.

Stayed: April 2018, travelled as a couple
Thank A_Cable_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M4J4HolidayInn, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this reviewResponded 2 weeks ago

Dear A_Cable_Guy,

Thank you for the positive review of our hotel. We are happy to hear that you enjoyed your stay.

We have USB socket in the television which can be used for charging your device, please accept my apologies for any inconvenience.

We look forward to welcome you back at Holiday Inn London Heathrow M4, Jct 4.

Kind Regards

Ahmed Raza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

We spent here several nights for business meetigs and generally we were fine with the hotel even though there were things that annoyed us.

It is located 15min bus ride from Terminal 5 and this is quite convenient. The rooms are the typical business ones, not too big, excellently cleaned, but also typically impersonal. With regard to the conference rooms and the supporting catering , I would say that all was nearly flawless.

The two main points of improvement would be:

- heating. These particular days were pretty cold and actually we felt cold in the hotel. Even one of the conference rooms (number 4) felt cold with the heating on.

- bufffet restaurant/lunch - after the second day we had to go out for dinner simply because the food at buffet was almost the same for two days.....

In conclusion, this is a fine place to stay for a night while on a business trip, but not for longer period

Stayed: December 2017, travelled on business
Thank Maksim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M4J4HolidayInn, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this reviewResponded 2 weeks ago

Dear MaksimB,

Thank you for the positive review of our hotel. We are glad that you enjoyed your stay.

I have forwarded your suggestions to our concerned departments regarding the heating and improvement with the buffet.

We look forward to welcome you back at Holiday Inn London Heathrow M4, Jct 4.

Kind regards

Ahmed

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Although this was only a one night stop over and a coach trip, the evening meal was upsetting food was dried out and not much choice, meal time was announced for 19.00 I arrived at 19.30 found all the desert had been finished, called the duty manager who explained that it was all finished with no offer of something else, it was only fruit salad, looked like they had only made 1 bowl for 46 people?Left feeling hungry and sad,
Went to the bar had 2 gin and tonics which went down well only to be served by a barman that put his fingers in the lemon dish for a slice of lemon and this was after handling cash?I will definitely give this hotel a miss.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank parking65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M4J4HolidayInn, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this reviewResponded 2 weeks ago

Dear parking65,

Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Kindly contact me directly to discuss your stay at ahmed.raza@him4j4.co.uk.

Kind regards

Ahmed Raza
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We have used the hotel on a stay and park basis on a number of occasions when travelling on holiday, and will definitely do so again. Very comfortable rooms, good service. Great choice when flying from Heathrow.

Room Tip: We prefer a room on a higher floor.
  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dipenberthy49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M4J4HolidayInn, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this reviewResponded 2 weeks ago

Dear dipenberthy49,

Thank you for the positive feedback of our hotel. We are happy that you enjoyed your stay.

Its great to know that you found our hotel comfortable with good service and Great choice when flying from Heathrow.

We look forward to welcome you back at Holiday Inn Heathrow M4, Jct4.

Best wishes and Regards

Ahmed Raza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Airport hotels often fall a bit short, and this one is no exception. Some highlights were good food in the lobby café, pleasant desk staff, strong & hot shower. Low points were a dank odor to the hallway and room (I left the window ajar for most of my stay), and distance from airport - the shuttle is a shared option with a fee, which I had to pay in cash since my American credit card wasn't compatible. This is not the hotel's fault, but as the website only said 'airport shuttle' and these are often hotel run and complimentary in other cities, it was a bit of an inconvenience on arrival.

  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank GlobetrottingFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
M4J4HolidayInn, Guest Relations Manager at Holiday Inn London-Heathrow M4, Jct. 4, responded to this reviewResponded 2 weeks ago

Dear GlobetrottingFan,

Thank you for taking the time to tell us about your experience at Holiday Inn London Heathrow M4, Jct 4.

Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

Kindly contact me directly to discuss your stay at ahmed.raza@him4j4.co.uk.

Kind regards

Ahmed Raza
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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