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Reviews (146)
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All reviewsfree barsister hotelfaggotsevening mealnaval reunionhelped everyonenice weeklong weekendsea viewmy mother in lawsun terraceturkey and tinsel weekendbetween coursesthe staff were extremely helpfullovely balconyenjoyable weekendserved promptly
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4 - 9 of 146 reviews
Reviewed 11 June 2018

The hotel was spotlessly clean and the staff very attentive. We did have one little mix up when we arrived and the coach driver was told there was no room for her even though I had paid for her on the same basis as the rest of our group. We had 1 couple cancel so she was given their room but she felt uncomfortable so did not come down for dinner as she did not know if there would be room for her in the dining room. I did query this with the owner and asked if we could be refunded for the room as it was not available but was told there was always a room for her. If this is true they need to train their staff better as it was embarassing. Apart from that everything was fantastic , food was excellent, Henry in the bar was a delight. We booked a drinks included package `and it too was very good. There was entertainment on 3 of the 4 nights we were there which everyone loved. I would certainly bring another group. We had the room with the balcony which was lovely but all of the group ( 20 of us) said their rooms were good too.

Room Tip: All rooms were good.
  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Regian43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 May 2018

Well, Just about got in Birchfield as i did not book but it was worth it . Situated about 10-15 mins walk from town centre on the corner ,. I had bed and breakfast at £40 per night (May 2018 ) Prices) . My room was just up one level of stairs (There is a lift) and it was compact with en suite shower and toilet , And TV, and you could get wifi as well . The breakfast was between 8 and 9 am and in the dining area, Where also you could have evening meals in as well , Choice of cereal and cooked breakfast that was lovely and hot and great .They also have evening entertainment and a licences bar .And there is a car park . All the staff were so friendly and very courteously . They helped everyone .. Yep a nice place to stay because it was quite close to the town ,

Room Tip: My room was 307 , East side ..
  • Stayed: May 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

A group of us stayed for a long weekend on the all inclusive deal they run. We have stayed in the sister hotel previously but actually all preferred things about the Birchfield such as the dining area and seating, our rooms were bigger this time too and nicer. The staff are lovely and really friendly and helpful even when we had some of our party arriving late for meals. Facilities are good, there's a balcony and tv room to use. The parking can be a bit of a pain when busy. I would also add extra mirrors to the bedroom as we only had one in the bathroom, however not the end of the world. We are likely to return.

Room Tip: we had a treble room on the 4th floor, lifts available
  • Stayed: April 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank festiqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2018

Been to this hotel and the sister hotel before, and have never been let down. The staff are fantastic, food is good and entertainment each night Thanks to Henry, Patricia and Kate for looking after us

Room Tip: Some rooms can be a little small, but there are quite a few with twin beds in that are much larger.
  • Stayed: April 2018, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2018 via mobile

I have been staying at the New Birchfield hotel for the last 5 days and I can honestly say this is a lovely family run hotel. Bedrooms, bedding and towels were in beautiful condition the food was beautifully cooked and a varied breakfast and dinner menu available. The staff were extremely helpful and there was great entertainment in the evening. I would thoroughly recommend anyone visiting Weston-super-Mare to stay here.

Stayed: April 2018, travelled with friends
Thank Maureen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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