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“Excellent service!”

Frank's Hamburger House
Ranked #2 of 10 Restaurants in Long Buckby
Restaurant details
Reviewed 23 September 2017 via mobile

The waitress was on her own Saturday lunchtime and she was very helpful, friendly and efficient. She served every table well and kept calm and attentive to all customers.
Burgers were good (Saints, Sliders) and the fries were very tasty. The onion rings are amazing!
Even better if... more high chairs (the 2 there were in use) and different burger buns; they didn't seem very fresh.

Thank LittleMissDizzy2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (37)
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3 - 7 of 37 reviews

Reviewed 16 September 2017

Pretty busy Saturday night; the staff could have been smilier but they were ok, really; quick to take orders and the food came quickly. Very impressed with the food, which was tasty and fresh.

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Thank JohnnyJRugby_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2017

Our food was delicious hot and tasty. The manager went above and beyond to make our evening enjoyable, this level of hospitality is a rearaty and makes all the difference. Will definitely be going back and will be recommending Franks to all my friends....

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Thank nicolasparkes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2017 via mobile

We visited as a party of 12 and there were no complaints. I'm not sure which was better - the food or the service! The waitress is an absolute credit to the place and went above and beyond to provide good service - so much so that we left an £18 tip.
The food was very good, the fries are bottomless and the food portions are large.
I did find that the food took a while to come out but as previously mentioned, there were 12 people along with other tables so this was taken into consideration.
Would definitely visit again!

Thank hayleyhumphries95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2017

We managed to get a mid week table at Long Buckby Franks without booking. We were greeted by a lovely waitress who is an absolute credit to the place, so friendly and polite. Unfortunately other than great service from this waitress (Michelle I think?) delicious tasting fries and giant onion rings we left feeling deflated by the main event - the burgers. Over cooked patties, cold buns, flabby bacon and tasteless salsa served on school dinner plates are not what is expected when you can pay over £10 for the privilege. With some care and attention (start with freshly baked buns from a local bakery perhaps?!) they could do so much better and create a 'wow' factor that sadly was missing for us.

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Thank fluffymonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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