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“Fabulous Holiday”

Review of Baan Samlarn

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Very good
12 reviews
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Overview
Villa -
5 Bedrooms, 7 Bathrooms, Sleeps 10
Lipa Noi, Ko Samui, Surat Thani Province

Reviews from our community

Very good - based on 12 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
Merrick H
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous Holiday”
Reviewed 14 April 2013 for a stay in April 2013
1
person found this review helpful

We (7 adults and 3 children under 2) stayed at Baan Samlarn over Easter and i don't usually bother to write reviews but we had such a fantastic time if felt i should do so this time.

The villa is lovely. Very nicely decorated and the layout inside and out provides for lots of space even with plenty of other people about so you never feel on top of one another and also has direct beach access facing west for those awesome sunsets. As mentioned in the write up it is close to the ferry pier which we were worried about at first but actually it became part of the scenery as it causes practically no disturbance.

What really makes me want to write this is the service we received during our stay. The villa manager, Pon looked after us very well, pandering to every request we had (and we had plenty with 3 babies) including going out for nappies and organising trips, transport, restaurant reservations etc. The other staff were discreet and helpful and made everything seem seamless. The chef was incredible, we did not have better food anywhere else on Samui and actually decided to eat in more than we first planned as it was so good and also amazingly good value. I should also add that Jun at Luxury Villas & Homes Co Ltd who we booked through was great to deal with over many weeks as i was organising the trip and all the requirements for 3 families coming in from different places and it was all spot on.

I'm really surprised to see a negative review as this was absolutely one of the best holidays of this type we've ever had and would definitely stay again.

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Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Travelling group: Large Group
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManitaT_1...
Kolkata (Calcutta), India
2 reviews
“Horrible service - torture villa”
Reviewed 5 April 2013 for a stay in March 2013

Don't stay in this villa even for free. The food was very bad and the air condition on the top floor rooms don't work at all. When we complained the caretaker of the villa said show was aware of this problem and had asked the owner many times to change it but he would not listen. The manager kept arguing the entire day trying to prove we were wrong - saying Thailand is hot in summers - and did not shift us that night. The next day - after spending the entire day complaining to 10 different people - we were shifted to a horrible villa at the same rate . Basically once u have paid the full money they will refuse to do anything for you .

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Nothing
Liked least: Service
Travelling group: Extended Family
Your age range 35-49
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Apr 2013
Dear Guest, we appreciate you have taken the time to write this review and bring this to our attention.

This is the first comment of this kind for Baan Samlarn which is one of our most enjoyed villas in our collection in terms of location, quality, staff and service. The villas has received very positive feedback from many guests including before and after your stay.

Luxury Villas & Homes management and the villa owner take all negative comments seriously and will look into the situation in much further detail and contact you back by email.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
thunderch...
Beijing, China
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Stop looking, Baan Samlarn is a slice of heaven!”
Reviewed 25 March 2013 for a stay in March 2013
1
person found this review helpful

We had 10 great friends come together for an amazing wedding and we all decided to rent out this villa. From the beginning, our booking questions about pricing, transportation and amenities were all patiently answered by Tina. The villa photos look amazing but do not do it justice -- you have to experience Baan Samlarn to believe it. From the moment we stepped inside the house, we felt right at home. Toi the chef cooked out of this world Thai meals (very affordable, you only pay for the raw materials) that none of us will ever forget (beyond just plain old Pad Thai and Papaya Salad) and Fon our villa manager graciously catered to all of our whims and requests (even arrangements for a house party). Over five days, we kayaked off our own beach, treated ourselves to in-house massages, scootered around the island and gorged on the most amazing food -- all courtesy of Baan Samlarn. I feel like a walking advertisement for this place, but I truly can't say enough.. no one wanted to leave and we are still daydreaming!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Villa Chef and food
Liked least: Fabulous experience, would book again in a heartbeat.
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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