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Reviews (1,841)
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Reviewed 16 November 2017

Stayed here for two nights in October to attend Rolling Stones concert at the U Arena. Excellent hotel very convenient for the venue. Lovely quiet room overlooking the square. Plentiful breakfast to set us up for a day sightseeing in beautiful Paris. Hotel is very close to the metro station and the whole of Paris is easily accessible. A word of thanks to the very helpful security and reception staff. We would stay here again when visiting a Paris.

Stayed: October 2017, travelled as a couple
Thank Willpower2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 5 January 2018

Dear Willpower 2017,

Thank you very much for choosing the Hilton Paris La Defense when you came to the Rolling Stones concert at the U Arena.
Indeed we are only 5 minutes walk to the U Arena.

I have shared your feedback to the team about the breakfast and the helpful staff that you met at the hotel.

We will do our utmost to keep it up in 2018!

Kind regards,

Emmanuel MORE
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017

Outstanding hotel, staff is the best I have ever encountered. Great for business travelers but too far away from the hub of Paris for vacationers. The service was amazing, and it has a shopping mall attached to it. Also very convenient to Metro.

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank T2560LWjoanneh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 5 January 2018

Dear Guest,

Thank you very much for your positive feedback !
You made our day!!!

Kind regards,

Emmanuel MORE
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2017

Excellent Hotel , in a great location. Huge shopping centre just across from the hotel. Rooms are tidy , clean and very comfortable. Bar and Restaurant excellent. Would highly recommend to stay here for either Pleasure or Business.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Pkenty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 5 January 2018

Dear Pkenty,

Thank you very much for sharing your feedback on the experience you had.
Indeed our location is really central and close to many attractions for business and leisure stays.

We hope to have the pleasure welcoming you back soon!!

Kind regards,

Emmanuel MORE
Hotel Manager

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Reviewed 4 November 2017

Paris is generally expensive and if Hilton Opera is the high luxury, Hilton La Defense is more affordable and only few metro stops from the center. Price & quality are a perfect match, the room is quiet and bed comfortable. Only concern...they did not have the fresh french baguette for Sunday breakfast. Staff is professional.

Room Tip: High Floor
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Stefano R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 November 2017

Dear Stefano R,

Thank you very much for your comments following your visit.

I am glad to read that you found overall a great value to our property despite the lack of baguettes at breakfast on Sunday and hope to have the pleasure to welcome you back in the future.

Best regards,

Emmanuel More
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

The room was very clean and the staff quite helpful. We appreciated the addition of the rollaway bed to the family room. In this hotel, the family room is two double beds (which can make sharing between siblings uncomfortable). The breakfast is standard fare. The accessibility to central Paris by train as well as to rental car places outside the heavy traffic of Paris places the hotel in an ideal location. So why just an average rating for a place with so many pluses? I expect a Hilton property to be well-located and have a wonderful staff. There were some items that I do not expect specifically: The bathroom tile was chipped (and grouted to fill in the missing pieces) and the vanity scratched behind the towels which suggested heavy or rough use. There was also a missing dimmer knob in the bathroom (I don't know what it does).

Room Tip: The family room has two narrow double beds. Request a roll away when staying with kids.
  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManager92, General Manager at Hilton Paris La Defense, responded to this reviewResponded 7 November 2017

Dear Jenny H,

Thank you for this feedback following your visit.

Rest assured that this is really valuable and helps us to make improvements where needed.

I hope that I will have the pleasure to welcome you back soon.

Best regards,

Emmanuel More
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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