Upon arrival we were awed by the view of Friendship Bay, it was exactly as we pictured. Although there seemed to be some confusion over our arrival date, the housekeeper Juliette was there to greet us and did a great job of making us feel welcome. She took care of any needs we had, quickly and efficiently. She was quick to get the water pump fixed when it broke and brought us a canister of gas one evening when we were preparing a late dinner and ran out. She was also kind enough to pick up some fresh fruits and vegetables for us.
As for the villa itself, we were somewhat disappointed. The kitchen was missing some of the basics, including: enough dinnerware for 4, enough pots and pans to prepare a meal etc. When we mentioned this deficiency to Juliette, she quickly found what we needed in one of the empty units. We were told there were laundry facilities, however we had to bother the neighbour to use the machine in their unit, which was very uncomfortable. The living room furniture was also very uncomfortable as the cushions were quite worn.
Although we were disappointed with our Villa, we are very appreciative of everything Juliette did to make our stay as comfortable as possible.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
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