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“Wonderful staff”

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Monsignor Della Casa Country Resort
Certificate of Excellence
Reviewed 13 July 2017

We were booked into this hotel for two nights by my son who was flying out with his family to join us in Italy but, unfortunately, could only make it for the second night. The wonderful staff, due to the circumstances, kept the room for him and only charged him for the one night that he was there despite the very late notice of plan change.

We had the first afternoon/night to ourselves and herself relaxed comfortably by the pool. The room we had was above the dining room and, in typical farm house fashion, was pretty dark with small windows. It was a very good size lounge dining area (which also had cooking facilities) and a bedroom with separate bathroom.

The only bar (where only two people can sit) is part of a not large dining room - it must be said that there is plenty of room immediately outside but that evening was quite windy and also not very warm, Those that did venture outside to eat were either forced to seek warmer attire or come inside.

We had lunch and dinner there and were not exactly overwhelmed with either meal but the wonderful staff yet again brought pleasure to it.

Breakfast is a buffet and is excellent made even more pleasurable by being able to sit outside to enjoy it with a very helpful and kind lady bustling around to get anything you required.

The second night, my son and his two grandchildren arrived quite late and the girls at Reception were again very helpful in pointing us in the right direction to get some pizza to bring back and eat on the terrace outside their rooms.

It is about 40 minutes into Florence but to me that would be the only reason for a return visit. We made a couple of visits to Borgo San Lorenzo but that alone would certainly not make a return visit a realistic event!

Room Tip: Avoid the room above the dining room as a bit noisy at times...
  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ustaritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 10 of 366 reviews

Reviewed 12 July 2017

What splendid vistas,and grounds with lavender, roses, honeysuckle, and rosemary filling the air with fragrance and making it so visually nice. The food was so fresh and wonderful with a huge selection at every meal. The staff that went out of their way to make everything just perfect . The apartments were clean and comfortable.

Stayed: June 2017, travelled with friends
Review collected in partnership with this hotel
2  Thank barbarajones2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2017

My wife and I were with an artists study group and were originally supposed to start in a wonderful sounding agrotourism place near Montepulciano. We were exceedingly disappointed to learn after arriving in Florence that the venue had been changed to another area and a place described as a “Country Resort”. This was, we thought, NOT what we were looking for.
But it was.
Before even unpacking, we spent almost an hour photographing the interior of our accommodations, a renovated 16th century barn. When we all me for dinner, people were shaking their heads at the beauty of the place.
Dinners, in fact all meals, were quite good (although the menu does tend towards repetition) and by the end of our second day, the staff knew us all by name and what kind of coffee we preferred at breakfast. On our last day the artists held an outdoor show of their paintings. A large linen-covered table covered with food and featuring a silver bucket filled with ice and Prosecco was placed in the center and the owners and entire staff came out to join us and view the paintings.
Although some of our group took advantage of the proximity to Florence, my wife and I left only to go on walks through woods and fields and up into the foothills of the Apennines.
There are several swimming pools, a tennis court and a spa, which I never saw. One of our group expressed some disappointment about the quality of her massage (please).

Room Tip: Some rooms require climbing a number of steps. Some do not have AC. (Ours didn’t but it wasn’t a p...
  • Stayed: June 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank 2davidmdouglas2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2017

Stayed at the resort with a group of artists to paint en plein air in Tuscany. Every view around Monsignor Della Casa was amazingly beautiful! But even better than the views are the staff! They're all lovely people who go beyond professional to personally warm. Within a day, you're known by name (and morning coffee preferences). And the accommodations?--comfortable and meticulously groomed. Any issues? The concierge is there with a smile and quick resolution. Simply the best vacation!

Stayed: June 2017, travelled with friends
Review collected in partnership with this hotel
Thank anitakusickpaintings
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017

We had the most amazing time here. The accommodations are outstanding. One of the best beds (and pillows) we've slept on in years. The best dinner we had during our two week European vacation. AND most important,the kindest and most hospitable owner and staff.

Room Tip: The villa with private pool was outstanding!!
Stayed: June 2017, travelled with family
Review collected in partnership with this hotel
Thank Anne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monsignor Della Casa Country Resort

Address: Via di Mucciano 7 | Borgo San Lorenzo, 50032, Borgo San Lorenzo, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Borgo San Lorenzo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 11 B&Bs / Inns in Borgo San Lorenzo
Price Range: RM726 - RM996 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Monsignor Della Casa Country Resort 4*
Number of rooms: 27
Official Description (provided by the hotel):
Just 27km north of Florence, in Mugello valley, a Country Resort furnished in the most classical Tuscan style where you can enjoy swimming-pools, tennis court, Tuscan kitchen at its Restaurant and you can relax in its Spa with Sauna, Jacuzzi, Steam bath and Gym. ... more   less 
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Also Known As:
Monsignor Della Casa Country Hotel Borgo San Lorenzo

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