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Hotel Du Lac - Relax Attitude Hotel
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Reviews (291)
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All reviewsbreakfast and lunchgreat hotelstayed herequiet arealake gardaalessandrotennispillowsopportunitiesfacilitieskayakviewsroad
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4 - 9 of 291 reviews
Reviewed 20 July 2017

We booked a 7 night escape to Hotel du Lac, Brenzone. My fiancee has stayed here twice before and it has worsened in certain areas. However, it is not without its merits and I would still recommend it. There is nothing more glorious than sunbathing in the beautiful weather, then taking a dip in the crystal clear waters. Here is a summary of the great points of the hotel and recommendations for improvement:

GOOD POINTS:
- By far one of the best settings of all hotels around the lake, beautiful views, plenty of shade when necessary.
- The sun-lounging area is not only in front of the main road, but also in front of the public footpath.
- Gloriously relaxed environment, so peaceful
- Friendly and helpful staff, whose English was pretty good
- Wonderful facilities: tennis, indoor pool, kayak, paddleboard, spa
- Rooms comfortable and immaculately clean

RECOMMENDATIONS FOR IMPROVEMENT:
- Too hot and stuffy inside the room, the aircon did not go below 22! We did ask about this, and was told that the humidity meant that the aircon clogged up if they put it any lower. Plus the aircon seemed to turn itself off at night and on again in the morning, of its own accord. We recommend an upgrade to the air-conditioning system to enable cooler temperatures.
- Thin walls, heard snoring and other noises from rooms next door
- The bedroom was a twin room, with the two beds pushed together to make it a double. However, we had two duvets and if you turned over in the bed, the beds would roll apart and we fell down the space between the beds.
- Adding drinks to the room from the bar was perilous. We were charged for some drinks we did not have! We were too exhausted to contest this at the end of the holiday, but it was very annoying. The bar staff seemed reluctant to allow us to pay with cash at the bar.
- Overall German vibe to hotel, did not feel Italian. No beer in the restaurant that isn't German beer. Predominantly German TV channels, with one English channel (Sky News). Please add more English-speaking TV channels.
- People not from hotel frequently sat on the hotel loungers and lay on the grass, they were often disruptive and loud. Please patrol the area better and stop people who are not guests spoiling the environment. It was so awkward. This was the worst issue with the hotel.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank BlacksmithBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alessandro s, Proprietario at Hotel Du Lac - Relax Attitude Hotel, responded to this reviewResponded 21 July 2017

Dear BlacksmithBear,
thank you for the review - wow, the first you wrote in Tripadvisor - and for your feedback. We're always making the experience here better as we are always bettering our Du Lac | relax attitude hotel; we hope to welcome you back again one day.
We really appreciate you taking the time to share all of this information, and we know other readers will find it most helpful. So for all the readers we’d just love to point out that :
- Aircon doesn’t turn itself down at night; once it reaches the selected temperature it stops. Quite simple :-)
- If you book and receive a twin bedded room well, yes, could roll apart and you fell down the space between the beds if you don’t pay attention. We do also have King size beds and suggest you to book it directly though our web page or email.
- Of course we do also have Italian beer!
- People not from hotel cannot stay on our property; of course not on our loungers in the garden! Our customers know and see that we regularly check it to ensure them this “gloriously relaxed environment, so peaceful”, as you mentioned .
- The bar staff will be really happy to allow you to pay with cash at the bar; in fact our Café Pelèr is open and very busy also with non-hotel-guests.
- Checking out we always give guests a detailed bill with all the extras: we'd love the opportunity to speak with you directly about your experience. Would you be so kind as to share your contact information or e-mail Alessandro Squarzoni, hotel owner, at alessandro@dulachotel.it? Thank you.

Once again thank you for taking the time for reviewing your experience at our Hotel Du Lac Brenzone | relax attitude hotel, describing it as one of the best settings of all hotels around the lake!
Alessandro.Squarzoni

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2017 via mobile

The hotel is situated right by the lake and after walking along the lake both ways as far as we could, decided that Du Lac has the nicest outside space by the lake. It is in a very quiet area of Lake Garda so if you are looking for some wild nights you might need to look elsewhere. During our 5 nights we didn't meet any other English tourists which is fine by us. The actual hotel is lovely as are the staff. We only ate breakfasts and the occasional lunch but enjoyed all we had. We did some good walks in the mornings directly from the hotel and particularly enjoyed the uphill walks in the Campo (a medieval village) area and beyond, back to the hotel to relax by the Lake in the afternoon (you will need shoes to get into the water as very pebbly). It is a definite on our to do return list. Thank you for a great stay.

Stayed: June 2017, travelled as a couple
Thank Stewart_Tauber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2017 via mobile

We liked the Hotel Du Lac so much that we extended our stay while we were there! The hotel staff were great (especially Susanne and Alessandra) and accommodated us even though the hotel was very busy.

I would highly recommend the hotel - and you don't even have to cross the road to get to sunlounger by the lake, which is perfect.

Stayed: June 2017, travelled with family
Thank linziann76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2017 via mobile

Stayed here for 4 days. It was superb. Great quality facilities, everything in the room was perfect. Great location right on the lake. Staff were very friendly and professional. Quality of food was excellent. Drinks prices very reasonable. Overall great value for money. I would recommend.

Stayed: June 2017, travelled as a couple
Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017

Wonderful views of Lake Garda. We had a corner room with views both across the lake and up the lake toward the Alps. Beautiful. Excellent facilities and recreation opportunities. We enjoyed both dinner and breakfast at Hotel Du Lac.
The front desk staff were very friendly and helpful.

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kentgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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