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Grand Hotel Savoia
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Reviews (426)
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All reviewsfive star hotelconcierge deskthe spa pool areaski shopmountain resortsleep qualitybreakfast buffet isa couple of minutes walkthe main shopping streetski rentalclassy hotelski fieldsski roompublic busconvenient locationbreathtaking viewshotel is situated
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Reviewed 9 March 2017

Some crazy Russians come to this hotel with children. Remember, it isn't children friendly. Nothing for them. A bubble bath by the swimming pool is off-limits for pre-16s. A biosauna (60 deg) or an aromatic sauna (40 deg), too. There is a joke of a gym in an L-shaped narrow hallway. Double rooms are small, but people seasoned with common Paris or British hotels would be comfortable. Breakfast is ok, but fresh juices are by order, not in free reach.
And what is absolutely unacceptable, after telling you 3 (three) times that "parking in the garage is free, it is included in your booking", they would still charge you extra for that on checkout. 5 stars? Erm... hardly.
Open a window to get a good sleep, otherwise small rooms and bad ventilation would quickly exhaust the air.
Some pro's. A nice ski rental is inside the hotel, close to garage (take your skis and throw them right into the car), with good choice of brands and widths. Saunas are Ok, open 9am to 9pm.
Would look for another hotel next time, unless coming strictly for business matters for a night.

  • Stayed: March 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank A_Moiseev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2017 via mobile

Modern updated hotel with top facilities and friendly staff. It's located at one end of the main shopping street. Some people in our group mentioned it is too hot and noisy during the night to sleep. Breakfast is wonderful and they do charge extra if you want something such as omelette or poached eggs that need to be freshly cooked by the chef. I wished there were ice machines in the hotel and a kettle in the room.

Stayed: February 2017, travelled on business
Thank bingz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G2784KQinfo, Direttore at Grand Hotel Savoia, responded to this reviewResponded 10 March 2017

Thank you Bingz ! we take care of your notes and looking forward to have you here in the future as our welcome guest.
Warm regards
Rosanna Conti
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2017 via mobile

This is our family's third time at the hotel, but first time in four years. The facility and general service remain very good, in particular the staff are very friendly and helpful. The guests are mainly Italian families and Russians. The breakfast is very good and comfortable. The only complaints are 1. the staff and rules in the health spa are a little off putting at times, 2. the ski storage room is a bit small and 3. and the quality of wifi is very spotty to poor. In our room, internet connectivity was weak. I had to answer my work emails either in the bar in the lobby or outside my room in the hallway. On this account, should do better.

Stayed: February 2017, travelled with family
1  Thank NYCinBp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G2784KQinfo, Direttore at Grand Hotel Savoia, responded to this reviewResponded 10 March 2017

Dear NYCINBP,
I received your review and I am sorry you did not appreciate fully your stay. I am taking care of your complaints. The Spa is not under my management but it will be my duty to inform them about your note. Regarding the WIFI we have finally fixed it.
Hoping to welcoming you again in the future as I am sure you will appreciate all our services.
Warm regards
Rosanna Conti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2017

We stayed here for four nights in late February for some Spring skiing. The concierge team helped us a lot: arranged pick up from the train station in Dobbiaco, advised on a good program of ski days, reserved mountain restaurant lunch bookings, and found us a great spot for dinner on Friday at short notice. Thank you for helping us have such a great stay. The room was marvelous, very comfortable with a nice balcony. The dining room team was terrific, very attentive, and a great menu. The bar team was also a lot of fun, thank you Daniele and team for being so welcoming, even if I could not turn them into Paola e Chiara fans.

  • Stayed: February 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank BostonLifeisGood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G2784KQinfo, Direttore at Grand Hotel Savoia, responded to this reviewResponded 10 March 2017

Dear Bostonlifeisgood, your name sounds good as it sounds good your review !Thank you very much for your terrific words ! Waiting for you next year
Rosanna Conti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017

We went there on a business retreat with some business partners.
The hotel is very typical of the region that surrounds it.
The rooms were clean and well decorated.
Staff is very courteous and helpful,the lobby is spacious and welcoming.
Try to get rooms facing the mountains (i did not have such luck !).
Expect some noise in the morning from other guests preparing for skiing.
Also the Gym does not open until 9 am which is a shame for early active guests who would like to start there day with some early sport.
Hotel Location is just perfect, it is a 2mn walk from the shopping area where all the luxury shops are located.
The nearest ski slopes are 10 to 15 mn by car.
.

Room Tip: mountain facing rooms and try to get top floor are more quiet.
  • Stayed: January 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank ionat73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G2784KQinfo, Direttore at Grand Hotel Savoia, responded to this reviewResponded 10 March 2017

Dear Ionat73 it is so nice to read your review and I thank you very much ! I am really proud of my staff and your compliments encourage us to do better and improve our services !
Looking forward to welcoming you again in the future. Warm regards
Rosanna Conti
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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