You can forgive a lot about a hotel if the attitude of the staff is positive, friendly and helpful. The person who runs front of house or reception as the first point of contact with the guest is so important, and the lady here is frankly, miserable. That misery is only matched by the dreary nature of the bedrooms, the poor breakfast and the huge lack of investment over time in this place. It's in a beautiful area, but everything is sadly lacking. The breakfast is poor, shortbreads and biscuits left out uncovered ALL DAY until the next morning, fruit that was off in the "fruit cocktail" (from a tin). Waiters who whilst pleasant and friendly are from a bygone era and clearly don't want to be there. The other reviews of this hotel as "excellent" and "very good" I cannot fathom at all. Either those people must have shockingly low standards, or the place has gone so rapidly downhill as they were there in its hayday (unlikely). There are MANY other decent hotels in Cortina which don't cost the earth, and are far better value than this. AVOID.
As a postscript, WHY is it that so many places have difficulty (or don't care) about wifi? yes there is wifi here, but it's so slow you can barely read an email.More
- Free Parking
- Breakfast included