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“Nothing to write home about !...or maybe one or two good things…”

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Grand Hotel Biancaneve
Ranked #17 of 27 Hotels in Folgaria
Reviewed 17 January 2012

We went to this establishment for skiing week in Folgaria.
The hotel is three star which in Italy (as opposed to Austria or Switzerland) is more likely
two stars. Initially, as a family of four, we were accommodated in small room. My children
where supposed to sleep in bunk bed in a very very cramped space. The bunk bed itself did
not look safe and I intervened with receptionist demanding more proper accommodation, and another double bedroom room was offered for 120 EUR / week cost which I considered to be good value.

They have very strange policy when it comes heating cause they let it only two or three times a day, so you could find yourself showering in very chilling bathroom.
Other thing is towel policy, for which they claim eco-approach. But it happened to us that we find out our room being prepared in morning with absolutely none towels being left, and there is no place to complain as reception desk tends to be unattended frequently.
All in all hotel does not leave tidy impression as you can see dust flakes everywhere.
By the way they don’t provide bath towels in pool (“bring it from your room!!”), and young pool attendant should be more polite and customer oriented.
There are though some good features such as very convenient ski deposit on slope and affordable prices in hotel bar.
Best thing was dinner. The taste and execution of food could match Gambero Rosso guide criteria.

Room Tip: Take un upgrade, it is value for money...
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  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
6  Thank ZGtomcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (152)
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1 - 5 of 152 reviews

Reviewed 12 September 2017 via mobile
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Stayed: September 2017, travelled as a couple
2  Thank stany79 .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile
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Stayed: February 2016, travelled solo
2  Thank Antonio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017
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  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Cristina1965Padova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2017 via mobile
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Stayed: August 2017, travelled with family
Thank lelex65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Biancaneve

Address: Via Andrea Maffei, 134, 38064, Folgaria, Italy
Region: Italy > Trentino-Alto Adige > Province of Trento > Folgaria
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Swimming Pool
Hotel Style:
Ranked #17 of 27 Hotels in Folgaria
Price Range: RM398 - RM708 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Biancaneve 3*
Number of rooms: 266
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