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“Excellent hotel, middling location”

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Baglio Donna Franca
Ranked #5 of 18 Hotels in Marsala
Certificate of Excellence
Reviewed 20 June 2017

This is an attractively renovated large baglio (fortified farmhouse) build around two large courtyards. Our room and bathroom were ample in size and well-appointed but it is a baglio so the walls are very thick and the windows small - the airy courtyards more than make up for this. The hotel is located in a vineyard but the surrounding area is not the most attractive: it is flat and the surrounding villages a little scruffy - however, the baglio is a lovely oasis within this and comes with an excellent swimming pool. Reception was helpful and friendly. Water in the mini-bar is free of charge which we appreciated. The restaurant is excellent for both breakfast and dinner (just as well as it would be a 20 minute drive through country roads to Marsala and other good restaurants). There are free wine tours on offer and they look interesting (although we did not go on one as we are teetotal). The WIFI works reasonably well. The rooms have air conditioning albeit we did not need to use it. There are several cats and puppies and a dog, which have been abandoned there by locals and the staff look after them (and occasionally a guest gives them a home, we are told). Essentially, this is an excellent place if you want to relax in a lovely, comfortable hotel with good facilities - but it is a 30 minute drive to any sights.

Room Tip: The rooms vary in size and attractiveness so discuss when booking.
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  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank twovass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaglioDonnafranca, Hospitality Manager at Baglio Donna Franca, responded to this reviewResponded 24 June 2017

Dear twovass,
thank you for your kind review. We are glad to know that you enjoyed your stay and you had a lovely time appreciating our swimming pool, our restaurant and our organic wines.
Looking forward to welcome you soon again in Marsala.
Best regards

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9 - 13 of 323 reviews

Reviewed 25 May 2017 via mobile

Donna Francs vineyard was an amazing resort to relax and enjoy the country side. Staff is very welcoming and attentive to all your needs. Restaurant on site was Delicious! Great choice of local entrees prepared with wonderful local ingredients and presentation. Relaxing by the pool and watching the sunset was an unforgettable moment.

Stayed: May 2017
Thank Amonte2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaglioDonnafranca, Hospitality Manager at Baglio Donna Franca, responded to this reviewResponded 27 May 2017

Dear amonte2017,

thank you for your lovely words. We are happy that you enjoyed your stay.
We hope to welcome you soon again to relax at the pool looking at the sunset.
Kind regards

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Reviewed 22 May 2017 via mobile

The Agritourismo is a nice place, but what made it special is the nice wine tasting tour of the wines they produce locally at the farm! Very good English explanation on how it is produced.
We also liked the good restaurant and the wifi access point in each room, so no worry about a good connection :-)
Certainly recommend this place!

Stayed: May 2017, travelled as a couple
Thank hvengela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaglioDonnafranca, Hospitality Manager at Baglio Donna Franca, responded to this reviewResponded 25 May 2017

Dear hvengela,
thank you for this positive review on TripAdvisor. We are very happy that you enjoyed your stay but especially that you loved our wines, the wine tasting, and our restaurant.
We are looking forward to welcome you again soon.
Kind regards

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Reviewed 16 May 2017

The old former vineyard buildings have been brought back to life, with organic grapes growing outside, Marsala being produced in the traditional way in the their cellars, and a great restaurant, and the rooms are creatively designed...but the rubbish outside the property, on every road, field border and ditch really detracts from their setting (old sinks, electrical fittings, tiles, timber and bottles etc). Whilst we accept that they personally cannot tidy the whole of Sicily, the fact that locals do not seem to 'get' that tourism is a vital part of their economy is sad. We went out for supper and on the way back two new black bin bags had been dumped at the roadside....it made the place look like a third world country.....except in India for instance someone is always cleaning up.

Onto the place....the staff could not have been more helpful, the restaurant made us a terrific meal . The bed was comfortable except for the pillows which were appalling! In the bathroom the toilet seat was very loose and the Sky TV never worked, both issues brought to the front desks attention...but no one seemed to do anything. Housekeeping was good and when ever you asked for a drink or something the
staff seemed to jump to it with a smile...but the maintenance man never appeared.

There is a good sized swimming pool and the whole style is understated which we liked. Do take a free tour of the wine cellar at 18.30...it is impressive how Marsala is produced and the length of time it takes to develop.

So the fact that the owners are trying in their own way to be sound in both business practice and food/wine production, spending a lot of money we imagine, is seriously let down by the local attitude and selfishness towards the countryside. I stress this seems to be a Sicily wide issue.....and when i last visited 30 years ago I do not recall this being an island wide problem.

  • Stayed: May 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Davidbignose!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaglioDonnafranca, Hospitality Manager at Baglio Donna Franca, responded to this reviewResponded 25 May 2017

Dear Davidbignose!,
thank you for your review. We are glad that you enjoyed your stay at our wine resort during your holiday in Sicily.
Thank you for your suggestions, we'll make tresure of them in order to imporve our service.
Best regards

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Reviewed 8 April 2017 via mobile

We loved our all too short stay here. Sadly, we missed dinner but I've heard that it is really good. The grounds and buildings are beautiful. I loved the lounge area where we enjoyed an wonderful bottle of their red wine. (We like it so much we bought a few bottles to take with us). Breakfast was good and featured local products. Their homemade orange marmelade was so good. Our room was surprisingly spacious, the wifi signal was strong and most importantly, the water pressure in the shower was fabulous. I'd return to Sicily just to stay here again.

Stayed: April 2017, travelled with family
Thank Zosia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaglioDonnafranca, Hospitality Manager at Baglio Donna Franca, responded to this reviewResponded 10 April 2017

Dear Zosia B,
thank you for your kind words! We are full of joy in reading this!
We really hope to welcome you again any time soon, probably ext time we can organise some wine tasting.
Kind regards

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Additional Information about Baglio Donna Franca

Address: Via Vincenzo Florio 1, 91025, Marsala, Sicily, Italy
Region: Italy > Sicily > Province of Trapani > Marsala
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 Hotels in Marsala
Price Range: RM 353 - RM 779 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Baglio Donna Franca 4*
Number of rooms: 15
Official Description (provided by the hotel):
The Wine Resort was built after the restoration and conversion of a large "baglio" located in the centre of an agricultural establishment that, at one time, belonged to the Florio family. The historic Sicilian dynasty of the Florio family introduced Marsala wine to the entire world, invented the tuna fish industry in Favignana and controlled the largest commercial naval fleet at that time in Italy. The name Donna Franca is a homage to Franca Florio, who was an important and well-known figure of the Florio family. ... more   less 
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