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MarePineta Resort
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Reviews (235)
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All reviewsnew managementtennis courtsnice poolbeautiful hotelfamily hotelgenerationsbeach
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9 - 14 of 235 reviews
Reviewed 17 October 2016

the staff was very pleasant but not very helpful.They didn't know of any restaurants nearby even though there was one about 100 yards away and they didn't know the name of the street they were on. A "4 star restaurant should at least have a coffee maker in the room. Nothing redeeming about this place

Room Tip: ask for a room with a balcony
  • Stayed: October 2016, travelled on business
    • Value
    • Sleep Quality
    • Service
2  Thank Ed P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarePineta R, Guest Relations Manager at MarePineta Resort, responded to this reviewResponded 18 October 2016

Dear Guest,

Thank you for taking the time to share your feedback and impressions about MarePineta Resort. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and we will share your note with our Guest Relation. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Kindest regards, Staff MarePineta Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2016

The new parts of the building are very stylish and tastefully decorated. This was also the case for our room (Deluxe Lissoni). Very nice and tasteful design, but, besides a spacious wardrobe almost no storage space in the room and bathroom.

The restaurant is also decorated very nice, breakfast and dinner can at best be described as mediocre, which in no way corresponds to the standard of a 5 star hotel and sorely disappointed our culinary expectations of the Emilia-Romagna region. The description of the hotel kitchen on the hotel site borders on insolence. A la carte unfortunately only for lunch at the beach restaurant, so you have to usually opt for the lesser evil on the fixed menu card or content yourself with the antipasti buffet. Even in the middle of summer, dinner is generally NOT served outdoors, very surprising and unpleasant for a summer beach resort.

The unenthusiastic staff (more clearance than care, from check-in to check-out) is probably due mainly to a lack of motivation, quite poor language skills and apparently physical absence of management.

The beach is spacious and well looked after, but the sea is completely unsuitable for swimming. Knees are wet after 100 meters, 200 meters further on also the navel ... two 10 minutes treading water sessions in a week just do not nourish the feeling of beach and seaside. Also, mostly used by children, the actually quite beautiful pool is not an option.

Conclusion: The MarePineta Resort undoubtedly is one of the best hotels on the Italian Adriatic Riviera, though the 5 stars are really very flattered and cajoled. Whether we will be back? Certainly not, but that is mainly due to dilapidated Milano Marittima and the Adriatic.

  • Stayed: September 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
4  Thank Can V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarePineta R, Guest Relations Manager at MarePineta Resort, responded to this reviewResponded 10 October 2016

Dear Guest,
Thank you for taking the time to share your feedback about our Resort and Milano Marittima. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience at MarePineta Resort, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Staff MarePineta Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2016 via mobile

We visited this resort last week for a break however were left disappointed as it wasn't as we expected
Prior to booking I researched this resort checked out reviews etc and looked on the resorts website however let me explain that this is nothing like the experience we received
When I looked at the website it led me to believe that this was a trendy resort with the fantastic white party's etc however this could not have been further from the truth
Upon checking in we were upgraded to the Casa mare (main part of the hotel) which is supposed to be the 5* part of the resort however this fell way below our expectations and i agree with previous reviewers that this is definitely not 5 star so I would hate to think that we would have had to stay in the other part of the hotel
The finishing touches in the room were very disappointing for example poor and unfinished paintwork, grout left all over the tiles some of the electrical points not working and very basic amenities.
I'm not sure if we arrived out of season however everywhere seemed absolutely deserted. They was probably no more than 10 rooms booked in the whole resort therefore everything felt a little apresive and lacked any type of atmosphere
The bar was deserted each evening we walked past and had no form of music etc to entice guests in
The beach location was lovely however this was let down by the actual service as you could not actually eat in the beach restaurant as it was closed for the season which seems very strange when all the other nearby beach clubs were open
The location of the hotel is quite good for beach access however the better restaurants are a 10-15 min walk away and doing this on an evening is quite an uncomfortable experience
I really feel that the management team have a lot of work to do and need to step up their game to get this resort up to scratch. They specifically needs to look at the finishing of the rooms, providing a full beach service whilst the resort is open, doing everything possible to generate business to get more guest bookings, creating a better experience on an evening particularly in the bar where they was no atmosphere at all

Based on the above I don't feel that I would recommend this resort or Milano Marritima if you are below a certain age group as they are better resorts in Italy for a similar price bracket

Stayed: September 2016, travelled as a couple
2  Thank sam190832
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarePineta R, Public Relations Manager at MarePineta Resort, responded to this reviewResponded 1 October 2016

Dear Guest,

Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,
Staff MarePineta Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

We have returned from the excellent Mare Pineta on 2nd September after a perfect 2 week stay in a very comfortable hotel. It is perhaps not quite a five-star hotel but is perfectly situated in beautiful Milano Marittima. The hotel provides first-class service in most areas and tries very hard in all other aspects of service. The building itself is a combination of old world charm and modern sleek with all the facilities you need (eg. WiFi and Sky). This hotel has perfectly designed rooms that are furnished with air conditioners, powerful showers, telephone, Wi-Fi, and minibar. The hotel is a 2 minute walk to it's own private beach past the Tennis courts and outside gym! You are also allocated you own sunbeds on the beach for the duration of your stay at the hotel. We never ate dinner in the restaurant as there are so many other choices in the town but the food options on offer at breakfast were plentiful and excellent even if you came down at 10am! We found all the staff very helpful and looked after our every need promptly and with a smile on their faces. We would make special mention of the 2 guys that looked after the sunbeds and Luna & Simiona on reception who did everything we asked of them despite our poor attempts to explain what we wanted. We have been all over the world and we never go back to the same place twice but we will definitely return to this hotel and Milano Marittima.

Room Tip: Ask for room 245 and get the best of the late afternoon sun with all the modern amenities
  • Stayed: August 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank S M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarePineta R, Public Relations Manager at MarePineta Resort, responded to this reviewResponded 1 October 2016

Dear Guest,

Thank you for the great review of our Resortl! We are glad that you enjoyed your stay and appreciate our Staff efforts hope to welcoming you again very soon.

Sincerely,
Staff MarePineta Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2016 via mobile

We visited the Marepineta Resort Hotel in July for a weeks' holidays 'en famille'.
Is this a five star hotel - No, but it is a family hotel. Some rooms are better than others so if you are unhappy, make yourself heard. If you are a young family (2 adults, 1-2 children and a baby) ask for Room 4 at the time of booking. You won't be disappointed.
If you need assistance, the hotel will book you a wheel chair at a nominal cost.
The majority of staff are not English speaking so the simplest of instructions are difficult to follow, let alone get right!
Perseverance doesn't help but it will make you feel a little better.
The housekeeping staff speak better English than the dining room staff - such a pity. Bathroom supplies in abundance but no salt or pepper!
The beach is clean and well organised and towels are in abundance. Buckets and spades are available to use.
The food is always fresh but a little repetitive but there are outside restaurants near the hotel which offer alternatives and not overpriced.
The pool area is very accommodating and there are no shortage of loungers both by the pool and the beach.
Great place for a week - if you don't expect more than a four star hotel, you won't be disappointed.

Stayed: July 2016, travelled with family
Thank Soozywong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarePineta R, Responsabile relazioni pubbliche at MarePineta Resort, responded to this reviewResponded 16 August 2016

Dear Guest,

Thank you for taking the time to share your feedback and appreciate MarePineta Resort. We work hard to deliver an exceptional guest experience and in your feedback we find a lot of things that certainly be useful for improve.
we are waiting to welcoming you again next year and hope you will notice the workk done,
sincerely,
Staff MarePineta Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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