Friendly and helpful staff. We communicated in English and got answered in German. I´m sure we understood each other for the most part :)
Rooms: we stayed in a family room in the new part of the hotel, simply gorgeous: spacious and clean. Only a little short of shampoo and toilet paper at times :)
Other hotel facilities: a wonderful spa-area (sauna etc). It also had a nice room with a fireplace, but wasn´t the cozy lounge area with comfortable armchairs for after-ski relaxation that we would have loved. The room for ski-equipment was easily accessed.
Wifi: usable in only one room next to the dining room.
Food: good over all. A four course dinner, only one option for main course. We missed getting the menu ahead of time, it would have been nice to know what good things we were treated to :). Basic/good breakfast selection, but the wonderful croissants were too few and not often enough ;) Our half-board deal was price worthy. Also it would have been quite a hike to a restaurant in town at night.
Location and skiing: bus to ski-lifts run a few minutes walk from the hotel, works quite well. We had a car that gave us the opportunity to drive to different lifts/ski-areas, which we really liked. Some stau in the afternoons driving through the small villages. Family-friendly slopes in excellent condition. There would be great skiing areas to explore for weeks! Great restaurants (good food, good prices) by the slopes. A good downhill walk from the hotel to Ortisei (and serious uphill on the way back), we used the car for our visits to the village-center.
The hotel has free parking on the premises.
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