My main comment is that they were surprisingly and delightfully guest-centric. They did their best in every situation to deliver a good outcome for the guests. Uniformly superb staff, which is rare for seaside Italy.
We were a party of nine and all of us arrived a day late due to delayed flights. We were not given a refund of the night we did not stay but they did offer us a significant discount. We were obviously not within the cancellation policy so I found the gesture a decent starting point for our stay.
There was a wedding reception on the Saturday evening and rather than barring the hotel guests from the entire public space of the hotel, which has happened to me elsewhere and is irritating, they did a great job of ensuring that the wedding was a minimal disruption to us and carved out a separate space for the hotel guests to enjoy the stunning sunset and have aperitivo, etc.
The location is stupendous and rooms were clean and functional – and can be very quirky! Some have unusual shapes and bespoke features and colors.More
- Free Wifi
- Free Parking