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3 - 8 of 436 reviews
Reviewed 31 July 2018 via mobile

The staff is not friendly at all, I've made the reservation here because they appear like pet friendly, but they just let u inside the room with the dog, somewhere else u don't have the access with the dog. The room is big but all the paint from the walls is very old, the room where I've stayed was having just a little window, the furniture is also very old, I have specified that we are a couple and we whant a big bed, but they have beds of a person bonded. The room was not even clean, there were still some hair on the floor from those who stood before. The minibar was ok, with wine, beer, cokes, chips, water and some chocolate, they also have toiletries and slippers, in the wardrobe are some blankets but also old, I think they're from the '80-' 90 and they make u feel like in a military base.

Date of stay: July 2018
Trip type: Travelled as a couple
1  Thank ada_pop86
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 21 May 2017 via mobile

One can deal with aging infrastructure if service is good but neither makes the cut here. We found ourselves in warm weather with the heater on in our room. Attempts to find a solution to the problem, change rooms or get a response from the reception where met with no more than "there is nothing we can do".

Date of stay: May 2017
Trip type: Travelled with family
Thank Travel1991_11
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HotelLeDune, Responsabile relazioni pubbliche at Le Dune Hotel, responded to this reviewResponded 23 May 2017
Google Translation

Gentilissimo Ospite,

siamo dispiaciuti abbiate sofferto le temperature nei nostri ambienti interni.
Volevo solo segnalare che sabato 20 maggio, giorno in cui avete lamentato presso la Reception il caldo in camera, la temperatura esterna era di 11 gradi ed all'interno della camera, ho verificato personalmente, la temperatura era di 23 gradi.
Sabato è stata una giornata particolarmente fredda conseguente ad un nubifragio abbattutosi in zona ed oltre la notte precedente, a Roma ha creato diversi danni.
L'accortezza che abbiamo rivolto alla sua segnalazione è di spegnere completamente i motori generali che riscaldano l'Hotel, questa azione è stata purtroppo lamentata da diversi clienti presenti in struttura. Questo solo per rassicurarvi che abbiamo preso carico della sua lamentela ed abbiamo provveduto ad una risoluzione. Quello che sinceramente non mi son sentito di fare, è accendere l'aria condizionata e di questo me ne scuso ma non avrei potuto poichè la temperatura esterna e degli ambienti comuni non erano favorevoli a quest'azione.

Con la presente colgo l'occasione per ringraziarVi per averci recensito.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2016 via mobile

We stayed at Le Dune from 26.08-31.08.2016 , the hotel has an amazing sea view , big rooms , great breakfast , but at we have to get up early if u want to eat something. The staff speaks just little english. We can say that it's a 3 stars hotel , not 4 . Needs modernizing. Also a minus is that on the hotel's beach u will receive one umbrella , one sunbed and one chair ... If u want the second sunbed u have to pay extra - hotel's policy. The hotel has also free parking .

Date of stay: August 2016
Trip type: Travelled as a couple
Thank Dunareanu V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 August 2016 via mobile

The location was fantastic.. Just In front of the beach and a very nice one I would say too. The Staff lovely and professional however it is definitely not a 4 stars hotel. The room was poorly furnished. Old bed and mattress. Toilets were old and not perfectly cleaned.
Wife isn't available everywhere. My room for example didn't have enough signal. Business travellers beware.. It is not possible to work. It is a pity anyway.. Just a little of restyling and it would be a great hotel. Although The price of the room is a"4stars hotel" one anyway this is way I was expecting something way different. The restaurant is very disappointing, from the breakfast to the dinner. Poor breakfast and average dinner. I requested "pappardelle allo scoglio" typical local course.. The fish was frozen.
it is not acceptable for a place just in front of the sea. I didn't even finished eating it.

Date of stay: August 2016
Trip type: Travelled with family
Thank pauli691
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 2 August 2016

This resort is a real trip, quite an experience to say the least. My husband and I are driving down the coast towards Capri on our honeymoon and this was a one night pit stop for us. This hotel is VERY 1970s chic. It definitely hasn't been updated since then. Yet somehow it lends itself to the character of the place. First let me start out by saying this resort is for the elderly holding on to their youth. It's definitely classy in how its operated. The beach is great, well taken care of. There's a bar on the beach so you can be served food and drinks. There's a terrace and random lounge areas to enjoy the sunset. The staff is very friendly and helpful. Except at Dinner. The waiters ran around like chickens without heads. Looked like they were under staffed, could've been an off night. Food was ok, by far nothing special. The whole place was run like a country club from the 70s. We were 1 of 3 young couples there, the other 2 were with their families. This is for a much older crowd. Great for a pit stop, wouldn't go out my way to spend time here.

Date of stay: July 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank _yvette_rabinovich
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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