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Best Western Hotel Acqua Novella
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Reviews (417)
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All reviewsenormous balconysea viewbuffet breakfast isnice swimming poolchoose this hotelstreet levelrooms are spaciousbeach clubnovellaelevatorsavonaeurotownterracemediterraneancappuccino
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20 - 25 of 417 reviews
Reviewed 1 October 2015

Just spent 3 nights here. We were on 6th floor with a very small balcony but a fabulous view of the sea. The hotel was high up but it had a cable car lift to the road next to beach. Room was not a bad size. Bathroom was really lovely with a good shower.

Room Tip: Ask for a sea view room
  • Stayed: September 2015, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Janturnbul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2015

We had a beautiful room in the 'new' block, it was more like a suite. Although it was difficult to navigate, with luggage and there was no help offered there.
Fantastic sea view and a massive balcony. We did not expect this. A bonus.
The hotel is exceptional for the price, especially the inclusive menu. Breakfast was also excellent, but it should be automatic to get good pots of coffee, not from a poor machine, rather than trying to catch the waiter's eye.

The pool is delightful.

The staff in this hotel, work hard here, and probably need more credit.

I'd love to know where I can buy the merchandise which is featured in the entrance can be found...please update.

The lift to the main road is a bonus and quite good fun. The only negative was that the reception staff do not deal with queries efficiently or effectively, they think you only want to do the beach and there is little information and literature available, on all the interesting places that there are in the area. I suggest that, places of interest and their historical significance, like noli, plus markets, plus bus timetables are available, and tickets are sold in the hotel. Local advice would be welcome.

Room Tip: New block.
  • Stayed: August 2015, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank msfashion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2015 via mobile

The hotel has a nice position and looks at the island of bergeggi, with some rooms that have a spectacular view on the bay. however, our overall impression has not been great and there is a lot of room for improvement. Personnel is polite but it happens to wait too long at reception with nobody attending clients, room cleaning sometimes has been superficial and the maitre can certainly do better in being forthcoming and proactive.

Stayed: July 2015
Thank maxbizzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2015

Spent 8 days here with my husband and 3,5 year old son. We were very pleased with everything at the hotel and would stay here again. Our room was in the "newer" building on the 8th floor. The room was spacious, clean and nicely decorated. The best thing was the balcony with amazing views of the beach and the ocean. The breakfast is included and is good. The hotel has a "private" beach in front and to get there you have to take an elevator to the ground floor as well as pass the street (which can be a bit difficult if there is a lot of traffic as there is no walkway - no issue for us though). You have to pay for the sun beds and umbrella on the beach - we knew this so it was no problem. We spent many days at the beach, it is great. The restaurant at the beach is also really good, we had lunch there 5 or 6 times, the food is great! The pool at the hotel is great, although we only spent a few hours there one day as the beach is so good.

Note that the hotel is a bit from the centre of Spotorno, probably about 20 minutes walking. I would recommend walking into the "old town", there are some great narrow streets, bars and restaurants.

The only downside I can think of is that the wifi is really poor and didn't work most of our stay.

In all we were very happy with our stay and highly recommend this hotel.

  • Stayed: July 2015, travelled with family
    • Value
    • Rooms
    • Service
3  Thank MariaKristjans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2015

Can't beat the ocean view from the window. The rooms are spacious and the breakfast has a wide variety of options. It's right across from the beach (as most are in Spotorno…if memory serves, each hotel has a specific section of the beach designated for their customers. This allows you to rent a chair in that space, which you have to do…the beach is so filled with chairs there's really no where else to put your stuff). Parking is a little tricky, either you let them valet park it, or you can take it to the tippy top of the hill behind the Acqua Novella. In any case, it's a beautiful, comfortable spot that feels more akin to the lavishness around the riviera rather than another cheesy hostel.

  • Stayed: August 2014, travelled with family
    • Rooms
4  Thank Andrea D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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