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“Not a 4 star hotel”

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Best Western Hotel Acqua Novella
Ranked #2 of 20 Hotels in Spotorno
Certificate of Excellence
Reviewed 24 July 2016 via mobile

The location is amazing but the hotel is dated and paint is peeling off. It is desperate for a revamp of staff and decor. Very disappointing service and attitudes of staff overall. Be aware that you are charged for practically everything even the use of towels at the pool and the use of the beach.

Stayed: July 2016, travelled with family
1  Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 16 of 414 reviews

Reviewed 21 July 2016 via mobile

This is a nice place to stay. The pool is lovely and the sea was just amazing. The breakfast was delicious. The sunloungers at the pool are free but at the beach they are very expensive ( 25 euros ). If you go to the public beach ( only a few meters away ) you don't have to pay anything. I recommend taking a towel with you because towels in the rooms are free but you can not bring them to the beach or pool. A towel at the beach or pool is 5 euros for one day. The elevator from the hotel to the beach was very fun! The beachside restaurant is amazing! Being vegetarian, I was not expecting to be able to eat much exept a salad on the beach, but when the server came he told us that you can have simple spaghetti with any sauce you want(pesto ; tomato...)and let me tell you it was SO GOOD. I took pesto and highly recommend.

Stayed: July 2016, travelled with family
Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2016

Stayed at the Best Western Hotel Acqua Novella in an upgraded double room with Sea view and everything was perfect.New furniture,soundproofed,large balcony,private beach with lift and delicious breakfast.
Special many thanks to Anastasia from reception,who greatly improved the quality of our holiday by her kindness,attention,willingness to help and professionalism.We will like be coming back!

  • Stayed: July 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank rudder2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016

Good seaside location, friendly service and the swimming pool made up for the slightly boring building and the slightly cramped family room for four. We had a very nice lunch at the beach-side restaurant.

  • Stayed: July 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Jonas L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2016

Nice, quiet hotel with lovely view of the Med. Staff was efficient although their command of English is marginal, at best. Great buffet breakfast. Had dinner here as well. Do not normally eat "hotel food" but this was quite good in all aspects. Rate this an A-

Stayed: May 2016
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Acqua Novella

Address: Via Novella Acqua 1, 17028 Spotorno, Italy (Formerly BEST WESTERN Acqua Novella)
Phone Number:
Region: Italy > Liguria > Italian Riviera > Spotorno
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Spotorno
#1 Romantic Hotel in Spotorno
#4 Family Hotel in Spotorno
Price Range: RM354 - RM1,398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Acqua Novella 4*
Number of rooms: 74
Official Description (provided by the hotel):
Located in the most peaceful area of Spotorno in front of the Bergeggi Island, the BEST WESTERN Hotel Acqua Novella offers a unique position overlooking the beautiful coastline between Bergeggi and Capo Noli . In this oasis of peace and relax, you can spend unforgettable holidays or comfortable business stayings. The hotel has 74 rooms with all amenities, Wi - Fi, SKY TV, a rich and healthy breakfast, restaurant, equipped meeting room, fitness room, massage, outdoor pool, beach and parking. ... more   less 
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Also Known As:
Best Western Spotorno
Spotorno Best Western
Best Western Hotel Spotorno

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