Yesterday my partner and I returned from a weekend at this hotel in Volterra. We live a few hours away, and this was our first time visiting the town. After visiting several other Tuscan hill towns, we expected it to be difficult to access the hotel, we were very wrong! The drive was a piece of cake, right through the walls and in to the parking lot and we were good to go. This is almost unheard of for staying inside the walls of an Italian city, usually things are much more complicated. For parking at San Lino, you just have to turn left directly after the trees & benches that are beside the hotel. I checked google street view before going so that we knew exactly what to do, you don't want to find yourself stopping in these tiny streets if you can help it. Also be advised the parking spots are small, this is also typical of Italy. Get the smallest rental car you can manage for your trip, and have someone guide you into the spot. The hotel staff were very friendly and spoke excellent English. We booked a superior room which was on the large side for Italy and fairly nice. The walls felt a bit sparse, but the bed was comfortable and the room had everything we needed and was very clean. The shower was small but this is also typical of Italy! It was not claustrophobic though because it was glass. The air conditioning was also very good, it took a few minutes to get going but then the room stayed comfortably cool for our entire stay (and we like it fairly cold). The hotel is only a few minutes walk from everything in Volterra, including the Roman Amphitheater and fantastic restaurants. There is a very slight incline into town, but it's honestly nothing to worry about, I promise you. The pool was a nice bonus, and very refreshing on a hot Italian summer day. Overall we really enjoyed our stay and it was exactly what we needed for a relaxing weekend in Volterra.
The only reason that I gave this hotel a 4 instead of a 5 is that there are a few small things that could be improved in relation to service. First off, when I asked for a towel for the pool, I was asked to come to reception to get it myself. For a 4 star hotel that was a bit strange. Also at breakfast the first day the staff were not very friendly and do not serve you coffee or even really speak with you if they can help it, they simply bring the food to the buffet and clean tables. The breakfast itself was typical Italian, pastries, meat, cheese, and cereal. However, the croissants and other pastries were fresh and tasty and there was a good selection of cereal, which is great if you want to eat a bit healthier (bur seriously, try the croissants, they were great!). The only snag is the coffee... I did read before booking that it comes from a machine. In Italy this happens sometimes at bigger hotels, however, my partner said the coffee was not very good, which doesn't (and shouldn't) happen in Italy. This machine was also very very slow, creating a line up for coffee that would not be necessary if the machine were replaced or if staff were to bring coffee to the tables. We noted a (real) espresso machine in the bar area right by the dining area, but it was not used for breakfast. Perhaps it is only used for ordering from the bar or restaurant? This seems silly to me. There was also no option in the automated machine other than espresso (or lungo espresso) and hot water for tea. No cappuccino!! Also unheard of in Italy, as far as I'm concerned. The last negative point was related to the pool, it was very very cold, which is fine as it was hot out. But I did not bargain for all the BUGS and such floating in the pool! A few leaves wouldn't bother me, but there were many dead hornets and large bugs, it was fairly gross. I love swimming so I figured out that if you stuck to the right side of the pool there was no debris for some reason. This hotel really needs to get the pool cleaned more often, otherwise it is a nice pool and an enjoyable bonus that you don't often find inside the walls, especially given the decent prices at this hotel. We were also asked by cleaning staff at 11am when we were going to leave the room... this was a surprise as well. As we were just there for a weekend and not actually on vacation, we took the opportunity for a lazy morning of relaxing at the hotel before venturing out in the heat. At the same time, 11am seems a bit early to start knocking on doors. We felt pressured to leave the room a bit earlier than we intended. At the same time, she was very apologetic about it.
So, overall, a great hotel. It could use a few minor improvements, but, I would definitely recommend it! The location is superb, with affordable an parking garage, and a pool, all within the walls of ancient Volterra!
- Official Description (provided by the hotel):
- Hotel San Lino is a 4 - stars Hotel set within the medieval walls of Volterra, only a 5-minute walk from the central Piazza dei Priori. It offers a fresh garden with outdoor swimming pool and panoramic sun terrace. Wi-Fi is free all over the hotel, even if it's not easy to realize a wiFi connection in a structure created in the 14th century.All rooms come with an en suite bathroom, satellite TV, and a minibar. Some feature a rustic Tuscan style, with wooden furniture and terracotta floors.San Lino Hotel is also a 5-minute walk from the Roman Amphitheatre. A garage is available on site.In the morning, a various continental breakfast buffet's waiting for our guests, during the summer months, it's even possibile to get the breakfast outside in our courtyard. The Restaurant "I Papi" offers you a light lunch and a special evening service with traditional specialities and also selected fish preparations. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com and Booking.com so you can book your San Lino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- San Lino Volterra
- San Lino Hotel Volterra