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Hotel The Originals Saint-Nazaire Aquilon
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Reviewed 14 August 2021 via mobile
Terrible restaurant service

The building structure, bathrooms and amenities do not justify the 4stars. Agreeably decorated rooms with comfortable beds. Good for one night only.
The restaurant personnel was extremely rude. One of the grilled steaks was scorched and was replaced by another but the waiter kept on insisting that scorched was grilled.

Date of stay: August 2021
Trip type: Travelled with family
Ask carlamarinar about Hotel The Originals Saint-Nazaire Aquilon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Richard PIAUMIER, Directeur général at Hotel The Originals Saint-Nazaire Aquilon, responded to this reviewResponded 19 August 2021

Dear Carla,

I am sorry that your stay in our establishment did not live up to your expectations, yet our rooms have all the necessary comforts for a pleasant stay.

I have carefully read your comments which I will share with our team. I hope to see you again soon at The Originals Hotel Aquilon and demonstrate the efforts made by our staff.

Cordially
general manager
Richard

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Reviewed 10 June 2021 via mobile
Terrible

Stay in there for quarantine for 5 days.One of the worst hotels I ever been in my life.Wifi is very low.Food is terrible.Nobody clean my room for 3 days.Never suggest anybody to stay there.21st century people flying to the moon and they can’t provide a normal internet

Date of stay: June 2021
Trip type: Travelled on business
Ask donatasg169 about Hotel The Originals Saint-Nazaire Aquilon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Richard PIAUMIER, Directeur général at Hotel The Originals Saint-Nazaire Aquilon, responded to this reviewResponded 15 June 2021
Google Translation

Dear Mr. DONATAS,
We have read your comments and we are sincerely sorry for your TERRIBLE experience regarding your stay with us.
Our establishment accepts to accommodate Clients for "quarantines" on request of their employer and the sanitary instructions are then very strict, these clients must not have any contact with the outside world and remain imperatively in their rooms.
Meals are served on trays to be consumed in the room and our clients are generally satisfied with this service.
Housekeepers are not allowed to enter the room of these clients for cleaning, this is FORBIDDEN for major sanitary reasons, they leave clean linen on the table located at the entrance of the room every day.
The Aquilon hotel is provided by the Orange fiber and normally the flow should have been sufficient, we have however contacted Orange to verify this flow.
We hope to see you again soon at the Aquilon hotel in better sanitary conditions.
General Manager
Richard

Cher Monsieur DONATAS,
Nous avons pris connaissance de vos commentaires et nous sommes sincèrement désolé pour votre TERRIBLE séjour parmi nous.
Notre établissement accepte de loger des Clients pour des "quarantaines" sur demande de leur employeur et les consignes sanitaires sont alors très strictes, ces clients ne doivent avoir aucun contact avec l'extérieur et rester impérativement dans leurs chambres.
Les repas sont servis sur des plateaux à consommer en chambre et nos clients sont généralement satisfaits de ce service.
Les femmes de chambres ne peuvent pas entrer dans la chambre de ces clients pour le ménage, c'est INTERDIT pour raisons sanitaires majeures, elles déposent chaque jour du linge propre sur la table située à l'entrée de la chambre.
L'hôtel Aquilon est fourni par la fibre d'Orange et normalement le débit aurait du être suffisant, nous avons cependant contacter Orange pour vérifier ce débit.
Nous espérons vous revoir prochainement à l'hôtel Aquilon dans de meilleures conditions sanitaires.
General Manager
Richard

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Reviewed 27 August 2020
BAD.

Dirty room: uncleaned room at our arrival.
Dirty WC
Dirty bathroom.
Animal hairs in the carpet.
Dirty restaurant: leftover food on the chairs.
No désinfection White we are in covid period
Hôtel not wothy of a four stars.

Date of stay: August 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Ask patkin151769 about Hotel The Originals Saint-Nazaire Aquilon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 August 2019
Don't let its location turn you off. It's a really pleasant place to stay.

I live less than 2 miles from the Aquilon and I drive by it almost everyday and I always thought it was just another motel, situated alongside a gigantic roundabout with more than a dozen car dealership within a 500 meter radius.
As we had some guests I did not really appreciate, I decided to spend a couple nights at the hotel and I was very pleasantly surprised. The hotel is really nice, the pool area is very pleasant and pretty quiet despite the cars driving by on the roundabout. You can have your meals next to the pool. Food is nice and staff very helpful. I will definitely comeback and I strongly recommend the hotel. Dogs are welcome.
Too bad there is a huge billboard overlooking the poll, but then again the hotel has to advertise and there had been no billboard I might not have discovered it and stayed there....

Room tip: If your privacy really matters don't stay in a room on the ground floor by the pool ask for room on the first or second floor
Date of stay: August 2019
    • Value
    • Rooms
    • Service
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Reviewed 20 May 2019 via mobile
The Aquilon HÔTEL, St Nazaire 44600 France

It’s got to be the best hotel in the area. It’s now a 4****
The food and wine is outstanding and reasonably priced. The staff are very warm and friendly and nothing is too much trouble. We went for my birthday and the hotel gave me a beautiful bouquet of long stem red roses and champagne.
In the evenings they provide entertainment several times a week, singing and dancing.
My husband and I both have walking difficulties. They have 3 rooms catering for the handicapped. They are spacious and the one we had has a large wet room.
The lounge and the restaurant are beautifully decorated.
The hotel is spotlessly clean.
There is a swimming pool and a terrace where you can sit outside and eat and drink or just sit in the sun loungers around the pool. There is plenty of free parking spaces and 2 for the disabled.
Within easy reach there are numerous sandy beaches. St. Marc and Porce beaches have level access for the disabled.
Lots of markets in the area.
St. Nazaire is a beautiful place with lots of history.
The Grande Briere is a beautiful nature reserve where you can go on a carriage ride, go on a boat ride on the canals or have a lovely meal at the Breca Restaurant.
In St. Nazaire they have turned the wartime
U-Boat Pens into a museum with a U-Boat the Espondon.
Go and stay at the Hotel AQUILON and visit all the interesting places in and around St. Nazaire.

Date of stay: May 2019
Trip type: Travelled as a couple
Ask zoeandmel about Hotel The Originals Saint-Nazaire Aquilon
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Richard-Aquilon, Directeur général at Hotel The Originals Saint-Nazaire Aquilon, responded to this reviewResponded 13 June 2019

Dear Zoe, dear Melvin,
I thank you for your nice words and I apologise for my English.
We know eachother for several years now and it's always a pleasure to welcome you at Hotel Aquilon.
Zoe, I wish you again an Happy Birthday and look forward to sea you again quickly.
Best regards,
RIchard

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