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Reviews (1,238)
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All reviewsfrankfurt airportfree shuttleshuttle serviceone nightnext morningan early flightbetween flightsgood nights sleepbreakfast buffetrental caran overnight stayclean hotelshort stayrooms are smallsupermarkettrainpassengers
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Reviewed 13 October 2017

The hotel is in an industrial / commercial area, about 15 shuttle minutes away from Frankfurt Airport. The shuttle service is provided free of charge and runs on schedule. The breakfast is up to the latest Ibis standards and worth the price. Bistro-style tables and chairs are not too comfortable, so eat quickly... :)

Rooms require an upgrade, but are ok for few nights. Some supermarkets are next door, but not much else.

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank no-alias-good-alias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017

It is a nice hotel with friendly staff. The shuttle service is reliable. The breakfast was good (unlike some Ibis hotels in Paris where replenishing takes for ever).
My only gripe is that I was asked "what else can we help you with" at he time of booking. My queries were not answered.

  • Stayed: October 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Partha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

Spotlessly clean and comfortable budget hotel near Frankfurt Airport. The room can easily be made dark and quiet. Exceptionally pleasant staff. Good meal options at fair prices andavailable any time. Also, the neighborhood is mixed commercial and light industrial close to residential areas. Pleasantly walkable after a long flight.

Room Tip: All rooms built with excellent soundproofing.
  • Stayed: September 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank souccj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RGanczorz, General Manager at Ibis Frankfurt Airport, responded to this reviewResponded 16 October 2017

Dear souccj,

thank you for your wonderfull comments regarding your recent stay with us.

Hope to see you again soon.

Kind regards
Robert Ganczorz
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2017

We have visited and stayed at the IBIS for many years and this time had good times again together with friends visiting from the US, since we look at things positive and forget the issues described below...

Besides the fact that the lobby was renovated a few years ago they now added a waffle machine to the breakfast buffet. It is worth waitng in line to get yours...
Staff at the front desk and breakfast room are very friendly and helpful, rooms clean.

Unfortunately having a room facing the entrance and if windows are left open for some fresh air, you can hear suits cases being pulled all night as well as hear and SMELL the smokers standing in front of the hotel entrance- almost all night as well...

The free shuttle is great and it works perfect. The downfall is the parking situation and the fact that now IBIS started charging for parking spaces. I understand that there are not many around, but it worked the past 10+ years as well...

Besides that- there is a huge parking lot just opposite of the hotel, which is empty all weekend, but not allowed to be used by hotel guests. Maybe management and parking lot owners can reach an agreement for at least the weekend and between 8 pm and 7 am (all stores are closed then) to be time for usage of this wasted space for hotel guests.

We will be back- anyway!

Room Tip: Make sure you do not get a room facing the entrance, see review!
  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 148juttac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2017 via mobile

Good hotel if you need something close to Frankfurt Airport, although a few miles away in the next town over, they have a shuttle every half an hour.
The rooms are nothing fancy, but fairly modern and a good value for the money.
Mind it is in a industrial area so the choices for a restaurant outside of the hotel are scarce, seems the restaurants within walking distance are only open for lunch.
Hotel Bar has fast food which is ok.
Bathroom was not 100% clean but not totally dirty either.
Would recommend it if you need a place to sleep while connecting to a flight at the airport for a night.

Stayed: September 2017, travelled on business
Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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