This hotel offers the most delightful and exquisite gastronomic experience in Valais! The service is impeccable and the client, always treated as a king, really feels at home. More specifically, I would energetically recommend the Italian restaurant to anyone who loves true tradition and quality. Bravo!

We enjoyed the hotel and the great st-valentin's dinner! A great hotel well placed, close to a nice walk with lot of lanterns/lights. Staff were always nice and we had a perfect stay with my family ! We will come back soon for sure :-)

We arrived and were surprised by the lack off anti Covid measures. Compared to everywhere I have been I wasn’t expecting a ‘4 star’ in Switzerland to be the place I felt the least safe regarding Covid.
Sunday morning at the breakfast buffet when the canton of Valais had imposed masks as from that day in bars and restaurants, stipulating that unless sitting at the tables masks were obligatory, clients were strolling around without masks, sharing bread knives, serving spoons, lifting lids...etc. We ended up drinking our coffee served at the table by a masked waiter and left.
I realize that guests should be more responsible but surely it is in the interest of the hotel staff to firmly and clearly state that masks are mandatory on top of disinfecting hands, social distancing etc.
so as not to become the next hot spot and avoid further closing. We checked out with staff still not masked. Hopefully since the Conseil Federal’s announcement a few hours later these problems will be fixed.
On a more positive note the massages at the spa were lovely and the professional competent employees wore their masks when asked.
Not normally negative but think that preventive measures are the way to go to maintain tourism in lovely places.