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“Keep the level,not only the price”
Review of Parkhotel Margna

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Parkhotel Margna
Ranked #6 of 13 Hotels in Sils im Engadin
Certificate of Excellence
Reviewed 30 August 2017 via mobile

Unfortunately my second review of Margna Sils Baselgia park hotel is definitely negative.
After the change of the menagement the prices are adequate to the 4 stars without receiving what you normally have from a hotel of this level.
Less waiters in the restaurant with consequent waiting.
At the bar there was the piano player who was entertaining the customers and now a background music that does not justify drinks prices.
Managers do not care about relationships with customers
'cause always in the office.
Also food it's not anymore like before.
It is a pity that has become so.
What happened?

Stayed: July 2017
Thank taaaarqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MargnaSils, General Manager at Parkhotel Margna, responded to this reviewResponded 31 August 2017

Dear guest

First of all we would like to thank you for taking the time to write a comment about your stay at the Parkhotel MARGNA. We hope you had a good trip and some impressing memories from Sils and the Engadine. We daily do our best to make our guests the most pleasant stay possible. The more we are very sorry for the bad experience you have made during your stay. Especially for the waiting time at the restaurant and the missing management during your stay.
Nevertheless, we hope that you make up your mind to return back to Sils and give us a second chance to convince you that we are a nice hotel with friendly and helpful staff.

Kind regards
PARKHOTEL MARGNA SILS-BASELGIA

Simona & Luzi Seiler
Direktion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (95)
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1 - 5 of 95 reviews

Reviewed 20 September 2016

Staying at the Margna is like staying in an elegant country house with charming hosts. We didn't realise this stay was our fifth in so many years but were graciously reminded of it when the Maître d'Hôtel, Julio, presented us with a lovely bottle of wine the first evening with a note from the Manager thanking us for coming back!!

The hotel recently changed from being a member of the "Romantik Hotels" group and is now renamed Park Hotel Margna. We had no idea how this would affect our stay but when we arrived everything seemed just the same - or better - than before. We had a perfect week at the Margna. We take half board, and the breakfast is great with at least 10 different breads to choose from and hot and cold dishes and the dinner excellent with a lot of choices and 5 courses. Occasionally we did not want the starters and there was no problem at all in having a green salad instead. The highlight of the week was the "Veltliner Menu" - a selection of dishes from the nearby Sondrio region of Italy. One really stood out - a blueberry pasta (yes - pasta made with blueberries and which tasted of them) with pieces of pheasant on the top. It was yummy. And looked a picture (in fact I wish I had taken a photo of it!)

We can't wait to go back...

Room Tip: Ask for 47 or 48 - both deluxe doubles - the views of the Silsersee and the Margna mountain are brea...
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  • Stayed: September 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Hambagahle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2016

A hotel that combines quality and tradition located in one of the most beautiful landscape of Engadine. Every detail is studied in detail. The three restaurants give you every evening a great choose.
The small bar is a place to enjoy a good cocktail prepared with style and professionalism and listen good live music.
On sundays they offer you a great aperitvo with the opportunity to better know the direction and socialize with other guests.
If you love cross-country skiing, a few meters you have a paradise for this.We love it.
Keep it up

Stayed: December 2015, travelled as a couple
Thank taaaarqui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 January 2015

We had spent three days in this perfect hotel. Breakfast was great, the hotel very comfortable.The wellness area with steam bath and spa is for relaxing. The location is perfect for exploring the lakes and St. Moritz.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank reiselustig123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2014

This is a quintessential country house hotel set in one of the most beautiful small villages in the Upper Engadine (if not in all of Switzerland!). Our stay in September 2014 was our third. We are already booked for a week next September and I suppose that says it all - but not quite!

If you are looking for peace then the Margna is ideal. Even on our last night when there was a large wedding in the Grill Room we heard no noise in our bedroom. The surroundings in Sils Baselgia are just perfect - lots of hiking, golf on the hotel's 6 hole Pitch and Putt course and tennis if you feel inclined. With the Engadine Card provided free of charge to hotel guests who stay for two nights or more you can take the local Post Buses and trains and mountain cable cars free of charge. Buses pass the hotel (stop is about 50m from the gates) roughly twice an hour. St Moritz is under 30 minutes journey.

The rooms are beautifully furnished and immaculately kept. And above all extremely comfortable. We had a room on the top floor with lovely view out onto the lake and the mountains beyond. The only negative with this room (and I suppose the others on the top floor) is the erratic internet service but we managed, with the help of Andrea and Lou from the Front Desk, to learn to deal with it!

The staff are amazing - led by the Director and his wife, Andreas and Regula Ludwig. It seems that one's every need is anticipated. I have mentioned a couple of the Reception staff but Sabine Kohnecke in Reservations is equally helpful and very patient! Barman Ivan makes a perfect Apérol Spritz (!) and brings little snacks AND a lovely smile with the drinks. The Maître d'Hôtel, Julio, remembers his former guests and their preferences and not only gives a warm welcome but runs a very efficient Dining Room and even in the Spa Bianca was a delight. In fact the whole operation is seamless and one that puts guests immediately at ease and at home.

We were there with two friends who, in a former life, ran some rather "important" country house hotels in the UK. It was their first visit and they were delighted with it - to the extent where they have recommended the hotel to their daughter for a holiday.

It is wonderful to be at the Margna and I cannot wait to return... and that I think says it all!

Room Tip: The top floor with its sloping ceilings has a lot of charm - but I do not think there is a bad room...
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  • Stayed: September 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
3  Thank Hambagahle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkhotel Margna

Address: Via da Baselgia 27, Sils im Engadin 7515, Switzerland (Formerly Romantik Hotel Margna)
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Sils im Engadin
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites
Hotel Style:
Ranked #6 of 13 Hotels in Sils im Engadin
Price Range: RM 1,177 - RM 1,992 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Parkhotel Margna 4.5*
Number of rooms: 63
Official Description (provided by the hotel):
Enjoy winter, ski, hiking, wellness or golf holidays in our idyllically situated top-class hotel in the Upper Engadine. Elegant country house-style rooms clad in Swiss pine wood, furnished with great attention to detail, three stylish and cosy restaurants, a piano bar, a highly exclusive, state-of-the-art fitness and wellness centre await you in our history-steeped hotel in the heart of the Engadine mountain world. ... more   less 
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